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    Disappointed commented  · 

    I've been using MS Office from the beginning and was required by my company to upgrade to Office 365 last night. I'm terribly disappointed with the style and layout of the ribbon and folder pane in Outlook. (I haven't had a chance to significantly explore the other apps like Excel and Word yet). The new schemes make it very difficult to easily see, discern, and act on visual elements within the window, e.g. controls on the ribbon or folders in the folder navigation pane. The most disappointing aspect is that items like folder color, shape, or folder name font are not customizable at all. Isn't user preference and customization a fundamental principle in even most free apps in the modern era? I find it hard to believe that these updates were fully evaluated and approved by usability focus groups. The changes and inability to configure are certainly not sensitive to older or visually challenged users. What's happening Microsoft? I've been a loyal user since the earliest releases of Windows. This feels like the decline of customer-centric focus in a once great innovative and quality-driven company. Mr. Gates, you must still be a majority stockholder... Can you help us?

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