1,779 votesDylan T supported this idea ·
An error occurred while saving the commentDylan T commented
Notifications that items are in quarantine go to our shared mailboxes but the users of the shared mailbox have no way of releasing them from quarantine because the shared mailboxes do not have passwords so there's no way to sign into the quarantine portal. We have invoices going into shared mailboxes that are not being delivered in a timely fashion because users have to contact I.T. to review and release messages. Microsoft needs to develop a method in which users can access quarantine for themselves along with any shared mailboxes or at least give Administrators a way to delegate quarantine for shared mailboxes to specific users.