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Elina

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    4 comments  ·  General » Uncertain topic  ·  Flag idea as inappropriate…  ·  Admin →
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    Elina commented  · 

    Fully agree. The fact that, in Teams, there is a separate conference ID for cloud video interop services (in our case Pexip) is very confusing to the end users. Upon trying to join a Teams Meeting the users tend to use a regular Conference ID all the time. It is, of course, not getting accepted if using Pexip (i.e. Polycom HDX / Group Series / Trio 8800). The chances to educate the users to use unnoticeable VTC Conference ID placed at very end of the Teams Meeting invitation in non- user-friendly manner are close to zero. Our proposal is to either making it possible to use a regular Conference ID by cloud video interop services, or, less preferred, making the “Join with a video conferencing device” instruction/text customizable so that the Teams tenant administrators could re-position / re-phrase / re-format it completely.

    Elina supported this idea  · 

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