Feedback by UserVoice

Stephen Luster

My feedback

  1. 683 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)

    Thank you for your feedback. We have a clarifying question that would help us to prioritize this better: If you need notices 3 (or more) times per day, why use quarantine at all? Why not send the mails to a junk folder which the user can check on demand? If you want a notice each time any message gets quarantined, again, what prevents just sending the mails to a junk folder instead?

    Stephen Luster supported this idea  · 
    Stephen Luster commented  · 

    Regulatory compliance often requires that messages be quarantined, while still allowing users reasonable access to review and release messages. This is not an all or nothing proposition. Most smart hosts on the planet offer this.

    I realize that sending notification via email are not ideal, so why not a widget in OWA and in the desktop clients? Infotip or otherwise? You have this for other things like the deleted items where you can see the number of items that can be recovered. Why not have something similar in the junk folder where you can see quarantined messages that can be released? I realize this would require some retooling, but it introduce a non-invasive way to allow users to review their quarantine proactively without having to get yet another email.

Feedback and Knowledge Base