Matteo
My feedback
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712 votes70 comments · Office 365 Security & Compliance » Spam & Phishing · Flag idea as inappropriate… · Admin →
Thank you for your feedback. We have a clarifying question that would help us to prioritize this better: If you need notices 3 (or more) times per day, why use quarantine at all? Why not send the mails to a junk folder which the user can check on demand? If you want a notice each time any message gets quarantined, again, what prevents just sending the mails to a junk folder instead?
Matteo
supported this idea
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Matteo
commented
Quite simply we have moved from another anti spam solution that has the option of sending multiple notifications per day. Our clients are law firms and should an email be incorrectly quarantined they should be able to release it within 3 hours.
Users in South Africa are used to multiple messages throughout the day. Typical settings include One in the morning, one in the afternoon and one at night. This lowers the risk of missing a quarantined urgent mail. This should also be a commercial win for Microsoft as other anti spam providers are using this in marketing as their competitive advantage, which sometimes prevents us as a vendor from transitioning clients over.