An error occurred while saving the commentMike commented
We have elected to remove the scanning of attachments because of long delays in excess of 1-2 hours, not acceptable for anyone. Crazy that they would let this issue continue. In my mind, this is a beta product. If you want to bypass scanned documents, you might use the email address using the "onmicrosoft" email domain and exclude that domain from the scanning of attachments policy until they get the thing fixed.