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Igor

My feedback

  1. 683 votes
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    Thank you for your feedback. We have a clarifying question that would help us to prioritize this better: If you need notices 3 (or more) times per day, why use quarantine at all? Why not send the mails to a junk folder which the user can check on demand? If you want a notice each time any message gets quarantined, again, what prevents just sending the mails to a junk folder instead?

    Igor commented  · 

    @O365 Feedback Team ,
    > Why not send the mails to a junk folder which the user can check on demand?

    That's easy.

    1) Our IT department says that end-users must be isolated from "dangerous emails" (e.g. ".exe" and ".dll" attachments are banned). And that's kind of makes sense.

    2) As an end user, I do want to be notified when some external person sends me something that ends up in the quarantine folder. That might be a very important email.

    Thus:

    a) End User Spam Notifications must isolate end-user from the dangerous content, so that user only gets a notification, but not the file/url/whatever (see https://office365.uservoice.com/forums/289138-office-365-security-compliance/suggestions/12556947-quarantine-notifications-but-no-release-functiona and maybe also https://office365.uservoice.com/forums/289138-office-365-security-compliance/suggestions/19947976-preview-quarantined-messages ). Otherwise, the IT depertment would just completely disable these notifications.

    b) At least some users, at least sometimes DO WANT to get at least a notification. They want to be 100% sure they would receive at least something. Otherwise, the whole "send it via email" idea would be treated as unreliable. Users would avoid it. They would prefer non-approved 3rd party messaging apps (so do I), blaming Microsoft for creating unreliable stuff.

    c) Preferably - the frequency should be user-configurable. Sometimes I expect an important email, and I do want the notification immediately (even if there would be 90% spam in there). Sometimes once per week is OK.

    Igor supported this idea  · 
  2. 26 votes
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    Igor commented  · 
  3. 17 votes
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    Igor supported this idea  · 
  4. 22 votes
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    Igor supported this idea  · 
  5. 141 votes
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    Igor supported this idea  · 

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