Feedback by UserVoice

George Boustead

My feedback

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    Thank you for your feedback. We have a clarifying question that would help us to prioritize this better: If you need notices 3 (or more) times per day, why use quarantine at all? Why not send the mails to a junk folder which the user can check on demand? If you want a notice each time any message gets quarantined, again, what prevents just sending the mails to a junk folder instead?

    George Boustead commented  · 

    What group of idiots set this system up and is running it? I've been releasing the same messages from the same company for a couple of months now, after we switched from Gmail. This vendor's messages still all get quarantined..... yesterday I'm working with a customer, filling out a form, expecting an email response..... crickets...... submit again..... crickets. This was a business critical situation..... now this morning, I log on, and..... QUARANTINE!! there they are...... both submittals, 12 hours too late..... , you screwed my whole day.
    Ladies and Gentlemen, get your **** together. I've been doing email for nearly 20 years now, and mainframe based messaging before that. I even had to deal with several years worth of IBM's Lotus Notes for God's sake.
    I can honestly tell you that you have a long way to go to make this thing user friendly.
    Once every 24 hours?!?! Did it every occur to you, to provide a user capability to "Get Quarantine List" or something of the sort?!?! Idiots......

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