Hello, I’m updating the status of this UserVoice suggestion back to “thinking about it”, as it appears the previous status update was misleading. The core of the suggestion is to allow folders.
Keep on posting on this suggestion to create folders within group mailbox.
We really need this feature! I understand that groups are mainly for collaboration but every team in my organisation interacts with the outside world ('clients', 'service users') as a matter of course and needs to mark comms as 'work in progress', 'dealt with' or whatever.
What's the point of groups otherwise?
This would be incredibly useful. The single thing putting me off groups. So fundamental - What's to think about?
We currently use user mailboxes for teams and I have been considering switching to groups. However this is the single reason why I won't - some of our teams get many, many emails.
The lack of folder structure seems like a huge oversight.
Thanks for your feedback. We are currently thinking about this. Can you please let us know what scenarios your organization uses shared mailboxes for and what options do you use. This will help us.
The limit you are talking about protects against large volume senders overwhelming the shared resources of our service and ensures emails are not all sent out at once for automated systems. Can you please tell us more about the problems this causes to the software that queueing and retries are not able to handle?
This is a real surprise and so unhelpful. We have a few mailing lists (with consent) of several hundred apiece. Not a big emailer outside of this. Should allow extra mails for nominated senders in our organisation, or a whitelist system for lists. The only solutions e.g. use mailchimp, are not practical for various reasons. Besides, we'd rather do everything with one product. Fix it, please!!!