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Ruk

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    251 comments  ·  Office 365 Admin » Exchange Admin  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your responses. We appreciate that you’ve taken the time to provide us with feedback to help make our products better.

    We’re actively working on significant improvements to the end user experience with the feature across Outlook clients. This includes improvements to the UX, the classification algorithms, and controls.

    Today, admins have a Power-Shell cmdlet that allows them to control the Clutter feature on a per mailbox level. Details of this can be found here: https://technet.microsoft.com/en-us/library/mt586787%28v=exchg.160%29.aspx?f=255&MSPPError=-2147217396

    Our decision to provide the cmdlet based control for Clutter was based on early feedback we received on the Clutter feature.

    We will continue to improve the admin controls based on the continued feedback. Considering the responses on this forum, it would be helpful to better understand the gaps in the current admin control story. Do you believe the gap here is in not having a tenant level control or not having…

    Ruk supported this idea  · 
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    Ruk commented  · 

    I do not want clutter turned on for my users, many of my users are international and will be confused with this feature. I will be inundated with messages of missing emails. We have spam we have rules setup which are more than sufficient to manage a user’s inbox. My user will not appreciate this feature and it will turn our organisation against Microsoft as this is not enabling a user but is causing them a further headache when they have to go and hunt for emails. Microsoft not allowing admins to turn off this feature is very poor and for a medium sized organisation like mine where the IT department consists of one person this is a nightmare.
    I believe Microsoft is overstepping its boundary by making this feature default and sending out emails to all the user of an organisation. Unfortunately when those user have difficulty disabling or using this unwanted feature they will not be able to contact Microsoft to resolve this, instead they will be harassing me.

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