Sorry for the delay in getting back to you on this! We will consider adding support for non-VAT registered businesses. In the meanwhile, please contact your accountant to make sure you’re VAT exempt and they might advise about the feasibility of mark your service as zero rated in the app.James Walker commented
Why is there still no progress on this? This is utterly ridiculous now.
Microsoft builds a product aimed clearly at small businesses. It then leaves out a crucial option which means said product can't actually be used by small businesses.
The comment from "Admin" above indicates Microsoft is still completely unaware of how VAT actually works for small businesses.
It's not a case of "VAT exempt" or "0% VAT" - business owners like me are *not VAT registered*, and cannot issue invoices which contain references to VAT. It *is not enough* to issue an invoice displaying 0% VAT if you are not VAT-registered - the two are entirely separate concerns. If you are not VAT-registered, you can not display VAT on your invoice - it is as simple as that. There is no "feasibility" of marking your service as 0% if you are not a VAT-registered business.
How is this so hard for Microsoft to understand? You just need to add an "off" button.... I find it hard to believe it's taking you over six months to do this. All it needs to do is obliterate every reference to VAT in the generated invoices... then Invoicing will finally be usable by what seems to be its core target audience.
10 votesJames Walker shared this idea ·
Thank you for that suggestion! We’ve added it to our list of things to investigate further for our European customers.