4,221 votesthinking about it · AdminMicrosoft 365 Groups Feedback (Product Owner, Microsoft Office 365) responded
Thanks to all of you for your feedback on this item. We know that folder creation is still a high priority request from our customers. Please continue to provide your feedback as we assess the priority in relation to other initiatives the Outlook teams have committed. Thank you!
An error occurred while saving the commentAnonymous commented
We're gradually being forced down the route of all SharePoint sites being created as Groups, and as it does this, it steals the email address we would like to use for the shared mailbox, for it's own conversations. I'd be happy with this if it was possible to store other emails in the group within subfolders, but it's currently not possible. Therefore, as we need subfolders we have to create a shared mailbox with a slightly different address to what it would logically be i.e. the site name, and this makes it confusing. We'd love to fully adopt Groups to avoid all this, but it's just not possible without subfolders.
We’re working on adding additional flexibility here including font, font size, font color, and additional support for images.