An error occurred while saving the commentKurt commented
I'd like an example of another Microsoft Enterprise class service that touches corporate users broadly across an organization and directly sends communications/notifications in the same way that Clutter does. Clutter implicitly sends email notifications to end users in an opt-out model. Even subscription services like MSDN are opt-in notifications.
Such notifications not only disrupt the end user work day by causing confusion but cause hundreds, even thousands of help desk calls in Global companies. Will Microsoft pay for the costs of these help desk calls?
These notifications are sent out without any notice to IT - so there's no opportunity . This means the help desk isn't informed and is untrained on what is being communicated to end users and the end users have not been educated about the service.
This practice needs to either be halted or the appropriate controls need to be put in place for IT to control any and all notifications.