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    138 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    You can use your own personal email with a personal domain to connect to any type of Office 365 subscription, including Office 365 Home. Office 365 Home relies on a Microsoft account for authentication. A Microsoft account can be created with any personal domain email, it is not required to be Outlook.com/Hotmail.com, etc. Once the Microsoft account is created using your personal email, you can use it to activate and sign into your Office 365 Home subscription.
    If you don’t have a Microsoft account, go to the Microsoft account sign-up page and click on Create account. In the User name box enter your personal domain email address you wish to use. Fill out the rest of the form and click Create account.
    Now you can set up your Office 365 Home subscription with your Microsoft account. This will be the Microsoft account associated with your Office download. If you have…

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    Anonymous commented  · 

    I have the same problem. My custom domain has worked fine for multiple years and now, BOOM, not working (although the Outlook app on my phone DOES still work, but Outlook, webmail and iOS apps no longer work).

    Is this Microsoft killing custom domain names with Office 365 Home? Or is it a ****-up that will get fixed? So far, I have been unable to get an answer from Microsoft, either in the Community Forum or when calling support.

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