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Kaden Sinclair

My feedback

  1. 35 votes
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    5 comments  ·  Office 365 Security & Compliance » Reports  ·  Flag idea as inappropriate…  ·  Admin →
    Kaden Sinclair commented  · 

    We either have to allow in tons of **** or miss important and time-sensitive emails. Our sales users are in the field and cannot be on the quarantine page all day watching. We need to prevent incoming junk AND be able to see what hit quarantine and needs released.

    Kaden Sinclair supported this idea  · 
  2. 512 votes
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    Thank you for taking the time to submit this feedback. Since there are multiple pieces and layers of feedback in this single post, it makes it more difficult than many to address. First, let us share a little about what we’ve been doing. Since this post was made, we have prioritized performance and reliability improvements for both Message Trace (inside 7 days) and Historical Search (typically outside of 7 days). We’ve added details to Message Trace that weren’t there before, decreasing the need to run Historical Searches inside of 7 days. For Historical Search, we have improved the results to be more clear for those who are not familiar with the Exchange Message Tracking log format. Additionally, while we get the total value of Message Trace, we’ve also prioritized reducing the constant need to search & destroy. We’ve made tremendous strides in effectiveness, even as the bad guys got more…

    Kaden Sinclair commented  · 

    The slow reports for longer than 7 days is pretty rough. We have a security issue and need it resolved right away. Waiting hours to find information that could protect the company makes hosted Exchange tough as a solution. Being told it could "take up to 48 hours" by support was astonishing. I feel like I should ask for the report by carrier pigeon and on stone tablets. Our on premise server could deliver a report in minutes and allow us to take action. Now, we risk more damage or acting out of hand. Effectively, this causes real damage to a company during a security risk. Our SOC 2 compliance for hosted solutions would never pass with this type of datacenter sluggishness.

    Kaden Sinclair supported this idea  · 
  3. 147 votes
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    20 comments  ·  Office 365 Admin » Exchange Admin  ·  Flag idea as inappropriate…  ·  Admin →
    Kaden Sinclair commented  · 

    Quarantine doesn't notify for transport rules after the change to the new system. Also, users can't see items held in quarantine due to transport rules even if they log in. Critical emails get missed. If we turn off transport rules, which 365 built for us, we get bombarded with phishing and spam. Our systems have been compromised by phishing emails and we have to choose between security breaches or losing customer critical emails unless we happen to see them and can modify our rules. Quarantine summary reports and the portal logon for users should includes ALL items in quarantine, not just spam or bulk, which are zero when you have rules in place.

  4. 1 vote
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    0 comments  ·  Office 365 Security & Compliance » Spam & Phishing  ·  Flag idea as inappropriate…  ·  Admin →
    Kaden Sinclair shared this idea  · 

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