Feedback by UserVoice

Pierre Jehan

My feedback

  1. 19 votes
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    Please share with us more about how you use the product. For scenarios which require end users to regularly scan for false positives, we find that customers prefer to use Junk Mail folder instead of Quarantine. Is that an option for you? Also, have you investigated the causes of the false positives? Improper configuration is the cause of roughly half of all false positives.

    Pierre Jehan commented  · 

    Look above guys.. there is another thread that's been going for 2 years.... get your votes on that one. Cheers

  2. 678 votes
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    Thank you for your feedback. We have a clarifying question that would help us to prioritize this better: If you need notices 3 (or more) times per day, why use quarantine at all? Why not send the mails to a junk folder which the user can check on demand? If you want a notice each time any message gets quarantined, again, what prevents just sending the mails to a junk folder instead?

    Pierre Jehan commented  · 

    Hi

    I feel this still warrants some attention from Microsoft especially as we now see the spam filter / quarantine engine becoming more sophisticated and catching more emails.

    What is ironic about all of this.... is that i forgot my password for uservoice and requested a reset which got caught in my quarantine!!!

    Pierre Jehan commented  · 

    Thanks for everyones comments. I appreciate you can tell them to go to the spam console..... however users and especially 'certain users' wont do it or get it. I just think 3 digest emails a day would solve these headaches.

    Pierre Jehan supported this idea  · 
    Pierre Jehan commented  · 

    I'm amazed at the reply to be honest. Every 3rd party Email system I know has better frequency of spam digest emails. Microsoft have chosen to have one. Your answer is to let it come into the junk folder. If that is your answer then why have a quarantine at all. Please give your answer some thought before posting. The reason why quarantine is good is because it holds the email in a 'quarantine' and forces the user to make a conscious decision whether that email is legitimate or not. + if you think users will check their junk folder frequently everyday then again that is ill thought. But an email a few times a day to let you know what has been caught............. what a great idea.

    Pierre Jehan shared this idea  · 
  3. 65 votes
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    Pierre Jehan supported this idea  · 
  4. 28 votes
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    5 comments  ·  Office 365 Security & Compliance  ·  Flag idea as inappropriate…  ·  Admin →
    Pierre Jehan supported this idea  · 
  5. 39 votes
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    Pierre Jehan supported this idea  · 

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