3 votes0 comments · Office 365 Security & Compliance » Spam & Phishing · Flag idea as inappropriate… · Admin →Leigh Warner shared this idea ·
262 votestry this instead · 13 comments · Office 365 Security & Compliance » Spam & Phishing · Flag idea as inappropriate… · Admin →
An error occurred while saving the commentLeigh Warner commented
This is a huge issue. Blocked legitimate messages are a bigger problem than spam. We can lose clients over this.
This is the worst feature of Office 365. If a user clicks on the Junk button by accident, there is no option to Cancel, and worse yet, any user action results in the sender's address being permanently blocked. The Block List is not easily discovered by most users. Our users work mainly in Outlook, but occasionally in the online portal. If they inadvertently add a sender to their Block List, they have no way of seeing it in Outlook, and our IT department wastes time tracking down the issue because there is practically zero insight into the user Block Lists and settings. Worse, if we disable Automatic Move of Junk Mail for all users, if they inadvertently click the Junk button, they have NO way to remove the sender from their Block List without IT intervention.
There needs to be a way to completely disable this feature, including the Junk button, the Block Lists, and any other contextual menu item.Leigh Warner supported this idea ·