Fix Go Premium button for existing Microsoft 365 Subscribers
I'm an existing Microsoft 365 Family subscriber, but within the Microsoft Editor extension I see a button that says "Go Premium" even though I'm already signed in with my personal Microsoft account that is an existing paid subscriber. Clicking this button directs me to a page where I can compare plans for Microsoft 365 which is a little confusing.
Small gripe, I assume this will be ironed out in the future but wanted to call it out.
Taylor Welles
shared this idea
8 comments
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Matthew
commented
I have editor on my Office365 account, but I cannot use it on the browser when signed in with my personal account. Would be good if one can use the full functionality by linking both accounts.
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Carl Walsh
commented
I saw this, but within 20 minutes the extension showed I was premium.
(I had signed into office 365 and checked that I manage a Microsoft 365 Family subscription. After a bit I looked back, and the extension didn't show I wasn't premium.)
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Marco Aurélio Campos
commented
Same here, But I am not the manager of my famliy account, I think this could be the problem?
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Islam Ibrahim commented
Yes, this issue is annoying. I thought I was the only one.
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Anonymous
commented
I have the same problem with Edge Version 81.0.416.72.
It works fine with Edge Dev Version 84.0.502.0 using the same account. -
Anonymous
commented
This seems like a common bug. I get the same prompt on Edge Dev Version 84.0.495.2
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Maksim
commented
I have subcribe Microsoft 365, but Microsoft Editor Browser Extension doesn't work in New Microsoft Edge! In Google Chrome is ok!
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Benjamin Williams
commented
I get the same. Can't turn on the refinements feature because I'm not on a premium account, even though I pay for Microsoft 365 Personal, which is meant to unlock premium. Definitely needs fixing.