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Office 365 Business Center

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  1. Outlook Customer Manager - speed up developing

    For a year we have been looking forward to Outlook Customer Manager. We switched to Ofiice 365 Business Premium solution in order to use the CRM system following up on Outlook Business Manager. But still it is not working. We cannot export our own business contacts - have tried support for 2 month. Please speed up developing process, thanks Via Media.dk

    15 votes
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    feedback taken  ·  5 comments  ·  Flag idea as inappropriate…  ·  Admin →
  2. Convert Business Center to a SharePoint Site

    Business Center would be more powerful and flexible if it were a SharePoint site/application. The user would have all the available integration capabilities in SharePoint and Office 365 instead of the fairly closed environment that currently exists. This includes being able to use Power BI Desktop, Access etc.

    9 votes
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    3 comments  ·  Flag idea as inappropriate…  ·  Admin →
  3. Multiple Business Profiles

    Just posted something similar specifically to Connections, but for business who have multiple business units under different domains on the same O365 setup, it would be helpful if the entire business Center was segregated as such OR the ability to add an instance of the Business Center into a SharePoint Online Group or Team Site.

    14 votes
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    thinking about it  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  4. Sync with Outlook Contacts Manager

    The lead/customer field is obviously a key one, though it would be better if it had more options as already suggested. The thing I don't get though is why this field does not seem to be available in Outlook Customer Manager, which also comes with my Business Premium account. Surely, the two should sync seamlessly?

    11 votes
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    4 comments  ·  Flag idea as inappropriate…  ·  Admin →
  5. contact email address should allow personal and work

    Allow different types of email address as you do for phone. At least work as well as personal (currently only allows personal). Maybe add 'other' as catch all.

    7 votes
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    in the plans  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  6. Improved Import Field Mapping

    Automatically Map Fields if top row text matches. Appears to work for one field (middle name) but not others.

    5 votes
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    in the plans  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  7. Enhance import failure reporting

    State which records failed on import

    2 votes
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    in the plans  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  8. Bulk delete contacts in Business Center

    Bulk delete function. I've noticed there is a delete option available under an individual contact but what if I want to delete 100's or 1000's at a time?
    Kevin

    41 votes
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    working on it  ·  12 comments  ·  Flag idea as inappropriate…  ·  Admin →
  9. More flexible customer segregation

    Contact types is limited to Customer and Lead... most will need to be able to segregate people into more groups so allow other values to be created.
    A separate multi-value custom field would be useful too to capture other attributes (possibly filtered by contact type field).

    14 votes
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    thinking about it  ·  2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  10. Support multiple locations for a business

    Business center looks great but lets say you have a business that owns a couple of locations you cant take advantage of what business center offers for both.
    i.e. Online presence is only available for the initial location when you start using the service. How about the rest of your locations?
    Thanks in advance
    Kostas

    17 votes
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    thinking about it  ·  2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  11. 5 votes
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    tell us more  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
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