Bulk delete function. I've noticed there is a delete option available under an individual contact but what if I want to delete 100's or 1000's at a time?
Kevin

Business center looks great but lets say you have a business that owns a couple of locations you cant take advantage of what business center offers for both.
i.e. Online presence is only available for the initial location when you start using the service. How about the rest of your locations?
Thanks in advance
Kostas

I purchased Office 365 Business Premium subscription to use the Outlook Customer Manager feature. The product infor page: https://products.office.com/en-us/business/outlook-customer-relationship-manager is quite misleading. It does not share that OCM for Mac and OCM in Office 365 online have only limited features.
Please add remaining features to at least one of these platforms as soon as possible.

Just posted something similar specifically to Connections, but for business who have multiple business units under different domains on the same O365 setup, it would be helpful if the entire business Center was segregated as such OR the ability to add an instance of the Business Center into a SharePoint Online Group or Team Site.

I want a clean, efficient interface for my company. I cannot have that clean efficient interface, if Microsoft keeps putting SharePoint sites in the frequent sites list, even though those sites are empty & have already been deleted. If I've deleted a site, I want it to disappear, but it still show up in the list of Frequent sites. I should at least have the option of "hiding" a site. As it is, you are in a situation where you delete a site but the site is never fully deleted. It's horrible user interface design.

Contact types is limited to Customer and Lead... most will need to be able to segregate people into more groups so allow other values to be created.
A separate multi-value custom field would be useful too to capture other attributes (possibly filtered by contact type field).

I am trying to import approximately 11,000 contacts into Business Center from a different email newsletter provider. I can import the list, but after import, the customers do not have an associated "Contact Type". Thus, I am unable to send email campaigns unless I update each contact manually.

It would be great to be able to include the Contact Type in the import or be able to Mass Update the list after import.

The currents contact list has no field for customers Job Title. It's essential for us to include this.

For a year we have been looking forward to Outlook Customer Manager. We switched to Ofiice 365 Business Premium solution in order to use the CRM system following up on Outlook Business Manager. But still it is not working. We cannot export our own business contacts - have tried support for 2 month. Please speed up developing process, thanks Via Media.dk

The lead/customer field is obviously a key one, though it would be better if it had more options as already suggested. The thing I don't get though is why this field does not seem to be available in Outlook Customer Manager, which also comes with my Business Premium account. Surely, the two should sync seamlessly?

IF i pay more for office 365, e3, because i wanted a better version of business premium, THEN WHY DO I GET PENALIZED and not get the newer products that are offered to small businesses? I am a small business EXCEPT I wanted to FULLY INVEST into microsoft to get the best out of the best for our 8 employees. WHY CAN I NOT HAVE ACCESS TO BUSINESS CENTER!??!?!

Please allow OneDrive for Mac to have Files On Demand.

A few of my customers and I have noticed there are no options to delete email campaigns within Connections portion of Business Center. Working through the proof of concept and getting a feel for the product has left us with over 7 pages of campaigns. It would be great to have better control of how these are viewed and the ability to remove irrelevant campaigns.

We connected QuickBooks and Business Manager brought in all the contacts from QuickBooks, but there should be a natural integration with Outlook 2016 and the People App. Bookings App also does not sync with the Bookings in the Business Center. These should all be natural integrations. Flow should also be another natural integration with Business Manager.

I would like more template editing for estimates and invoices. I would like longer description capabilities in invoice templates.

Please include a feature to upload documents in Word or PDF to a company contact. For example, a master services agreement, job description or a business contract.

Business Center would be more powerful and flexible if it were a SharePoint site/application. The user would have all the available integration capabilities in SharePoint and Office 365 instead of the fairly closed environment that currently exists. This includes being able to use Power BI Desktop, Access etc.

Signed up for trial to look at Connections for sending newsletters - seems a distinct lack of customization available compared to competing services

E.g. I don't use social media so want to remove that panel from any newsletter I create, but I can't as it seem that you have to include it - same for referral and announcement templates

Allow different types of email address as you do for phone. At least work as well as personal (currently only allows personal). Maybe add 'other' as catch all.