Office 365 Business Center

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How can we improve Office 365 Business Center

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  1. Bulk delete contacts in Business Center

    Bulk delete function. I've noticed there is a delete option available under an individual contact but what if I want to delete 100's or 1000's at a time?
    Kevin

    34 votes
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      working on it  ·  9 comments  ·  Flag idea as inappropriate…  ·  Admin →
    • Support multiple locations for a business

      Business center looks great but lets say you have a business that owns a couple of locations you cant take advantage of what business center offers for both.
      i.e. Online presence is only available for the initial location when you start using the service. How about the rest of your locations?
      Thanks in advance
      Kostas

      12 votes
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        thinking about it  ·  2 comments  ·  Flag idea as inappropriate…  ·  Admin →
      • Mass Update Contact Type after Import

        I am trying to import approximately 11,000 contacts into Business Center from a different email newsletter provider. I can import the list, but after import, the customers do not have an associated "Contact Type". Thus, I am unable to send email campaigns unless I update each contact manually.

        It would be great to be able to include the Contact Type in the import or be able to Mass Update the list after import.

        8 votes
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          thinking about it  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
        • More flexible customer segregation

          Contact types is limited to Customer and Lead... most will need to be able to segregate people into more groups so allow other values to be created.
          A separate multi-value custom field would be useful too to capture other attributes (possibly filtered by contact type field).

          8 votes
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            thinking about it  ·  2 comments  ·  Flag idea as inappropriate…  ·  Admin →
          • Outlook Customer Manager for mac and web browsers

            I purchased Office 365 Business Premium subscription to use the Outlook Customer Manager feature. The product infor page: https://products.office.com/en-us/business/outlook-customer-relationship-manager is quite misleading. It does not share that OCM for Mac and OCM in Office 365 online have only limited features.
            Please add remaining features to at least one of these platforms as soon as possible.

            7 votes
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              0 comments  ·  Flag idea as inappropriate…  ·  Admin →
            • Outlook Customer Manager - speed up developing

              For a year we have been looking forward to Outlook Customer Manager. We switched to Ofiice 365 Business Premium solution in order to use the CRM system following up on Outlook Business Manager. But still it is not working. We cannot export our own business contacts - have tried support for 2 month. Please speed up developing process, thanks Via Media.dk

              7 votes
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                feedback taken  ·  3 comments  ·  Flag idea as inappropriate…  ·  Admin →
              • Multiple Business Profiles

                Just posted something similar specifically to Connections, but for business who have multiple business units under different domains on the same O365 setup, it would be helpful if the entire business Center was segregated as such OR the ability to add an instance of the Business Center into a SharePoint Online Group or Team Site.

                7 votes
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                  thinking about it  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                • Sync with Outlook Contacts Manager

                  The lead/customer field is obviously a key one, though it would be better if it had more options as already suggested. The thing I don't get though is why this field does not seem to be available in Outlook Customer Manager, which also comes with my Business Premium account. Surely, the two should sync seamlessly?

                  7 votes
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                    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
                  • Sync Business Manager with Outlook Contacts....People App.,..and Bookings

                    We connected QuickBooks and Business Manager brought in all the contacts from QuickBooks, but there should be a natural integration with Outlook 2016 and the People App. Bookings App also does not sync with the Bookings in the Business Center. These should all be natural integrations. Flow should also be another natural integration with Business Manager.

                    5 votes
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                      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                    • Better template editing capabilities

                      I would like more template editing for estimates and invoices. I would like longer description capabilities in invoice templates.

                      5 votes
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                        2 comments  ·  Flag idea as inappropriate…  ·  Admin →
                      • Add 'Job Title' field to contacts

                        The currents contact list has no field for customers Job Title. It's essential for us to include this.

                        5 votes
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                          thinking about it  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                        • Convert Business Center to a SharePoint Site

                          Business Center would be more powerful and flexible if it were a SharePoint site/application. The user would have all the available integration capabilities in SharePoint and Office 365 instead of the fairly closed environment that currently exists. This includes being able to use Power BI Desktop, Access etc.

                          5 votes
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                            2 comments  ·  Flag idea as inappropriate…  ·  Admin →
                          • Delete unnecessary sites from Frequent Sites site collection list on SharePoint

                            I want a clean, efficient interface for my company. I cannot have that clean efficient interface, if Microsoft keeps putting SharePoint sites in the frequent sites list, even though those sites are empty & have already been deleted. If I've deleted a site, I want it to disappear, but it still show up in the list of Frequent sites. I should at least have the option of "hiding" a site. As it is, you are in a situation where you delete a site but the site is never fully deleted. It's horrible user interface design.

                            4 votes
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                              0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                            • Connections - improve editability of templates e.g. not being forced to have a social media section in each mailing

                              Signed up for trial to look at Connections for sending newsletters - seems a distinct lack of customization available compared to competing services

                              E.g. I don't use social media so want to remove that panel from any newsletter I create, but I can't as it seem that you have to include it - same for referral and announcement templates

                              4 votes
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                                1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                              • Was Business Center a good idea that has already been forgotten?

                                It is noticeable that responses to feedback here and under related topics are slow or non-existent and that there have been no real improvements in Business Center functionality. We upgraded O365 to use Business Center but it is proving a waste of money as the capabilities are too immature/flaky. Has Microsoft given up on this already?

                                4 votes
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                                  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                                • Delete Email Campaigns

                                  A few of my customers and I have noticed there are no options to delete email campaigns within Connections portion of Business Center. Working through the proof of concept and getting a feel for the product has left us with over 7 pages of campaigns. It would be great to have better control of how these are viewed and the ability to remove irrelevant campaigns.

                                  4 votes
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                                    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Customer relationship Management "CRM" for Office 365

                                    Please include a feature to upload documents in Word or PDF to a company contact. For example, a master services agreement, job description or a business contract.

                                    4 votes
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                                      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                    • contact email address should allow personal and work

                                      Allow different types of email address as you do for phone. At least work as well as personal (currently only allows personal). Maybe add 'other' as catch all.

                                      4 votes
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                                        in the plans  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                      • In Invoicing more text for the description of the service provided

                                        As a company providing a service in the description box we require more text as we have to provide a full description of the service that was provided and this can take up to at least six lines of the existing description boxes as we are not a company who sell for examples taps, baths etc.

                                        3 votes
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                                          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Selecting multiple contacts to send emails at the same time.

                                          Utilize Office365 Group/ Distro List to send multiple contacts at the same time. O365 Groups and distro not working alongside with this feat

                                          3 votes
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