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Microsoft Invoicing

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How can we improve Microsoft Invoicing?

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  1. Allow to change Credit Card for annual accounts

    I would like to see Office 365 have the ability to update the credit card information for annual accounts. The current process is to cancel the subscription, have the remaining balanced credited, and pay for the new one year term. This is unacceptable to the customer. The solution should just be to update the existing credit card on file without changing the subscription period and charging the credit card. I have never seen this with any other company and find it hard to believe this isn't a solution currently.

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    • Please get three time zones back into Outlook 2016 64-bit as a regular feature.

      3 time zone feature introduces in the monthly channel on 23rd May which was disabled due to automatic updates in Outlook. Please get this as a regular feature in ALL channels.

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      • Be able to edit & update invoices, and have invoices reflect payments customers have made

        Some customers make payments. When registering payments, their invoices do not reflect it, which I think should happen automatically. We should be able to re-send the invoice showing the payment deducted from the original amount owed. Why register a payment if it does not show on the invoice? And, because invoices cannot be edited once they are sent, etc., I have to start from scratch to be able to send an invoice with my customer's payments reflected. PLEASE FIX THIS... it is an important feature that needs to be added. Thanks!!

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        • add more flexibility in "refund" options in case of mistakes

          Hi ,

          I would suggest to add more flexibility in "refund" options in case of mistakes , something happens by mistake and you make sure that the service really not used or it used by mistake, you should refund the customer if he asks for refund.

          godaddy is giving a full refund is something happens by mistake, or you didn't use the service !

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          • Why can't we download our invoices instead of annoying MScredit emails when they are delinquent in sending invoices

            Why can't we download our invoices instead of annoying MScredit emails when they are delinquent in sending invoices

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            • For UK Business Customers Billing window for BACS transfer payments very confusing...

              As a UK business customer paying by credit card is not a practical solution but using your BACS transfer system is. The only problem is that auto renew is the only option and very confusing for UK cusotmers as the UK does not allow automatic BACS payments which I have just found out! Can your system be set up to recognise UK based business customers so that the billing window does not show the account subscription as auto renewed (as it will not have been paid automatically) until we physically make the BACS transfer payment to microsoft? Then when microsoft…

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              • เราจะปรับปรุงการออกใบแจ้งหนี้ของ Microsoft

                ซึ้งมันใช้งานได้ดียิ่งขึ้นเพื่อความสะดวกสบายและปลอดภัย

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                • You have to be able to add text to line items to individually show what the variable line item is for. (I. E. Usage fee "John doe hire".)

                  You have to be able to add text to line items to individually show what the variable line item is for. (I. E. Usage fee "John doe hire".)

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                    Thank you for your suggestion! Just for clarification, I assume that you mean a separate field to store the more elaborate description, and not just more space in the current description field?
                    Today, you can write descriptions of each line item as part of the description field, such as “Usage fee for having John around for an hour”. But if I understand you correctly, you have a need for something like “John’s services” and then “Lawn mowing” versus “Cleaning the roof”. Is that correctly understood? If so, you might want to create separate prices (lines) for “John cutting the lawn” and “John cleaning the roof” plus an entry for “Usage fee”. Would that make sense?

                    Thanks!

                  • Please make available for download the delivery acceptance forms (for Russia) in the office 365 admin control panel

                    Now only invoices are available for download. Every time I have to make a request to your support for the getting these documents in time.

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                    • Deduction of Deposits

                      Team,

                      I have just transitioned from a 3PP invoicing app to Invoicing.

                      My desire is two fold. First, I’d like to have a way to send a customer an invoice that shows when a deposit has been made and then the remaining balance.

                      Second, a way to send an invoice that has been paid and have the invoice show this paid status.

                      Thank you.

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                      • 1 vote
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                        • 1 vote
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                          • Line Item Categories

                            Love the app. I think it has a lot of potential, but somethings holding me back from using it full time.

                            An explainer: I'm the owner of a video production company. A lot of our costs go into labor (via independent contractors), equipment rentals, miscellaneous production & admin costs. I could really use the ability to sort out different services into categories when creating the estimate, for the client to easily digest. A sub-total feature for each category would be great too. Thanks again!

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                            • Allow Invoicing to work with Quickbooks accounts without VAT registration

                              The need for Invoicing to be able to work for businesses that are not VAT registered has been explained in other posts. However, I have found a new showstopper - Invoicing won't connect with a QuickBooks account that is not set up for VAT. This is a nonsense - Invoicing seems to be aimed at smaller business and many will be below the VAT threshold. I wonder if the Invoicing development team (assuming there still is one as nothing seems to be happening) appreciate that many businesses do not have to apply VAT.

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                                0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                Sorry for the delay in getting back to you, but thank you for your suggestion!
                                We do have an active development team for Invoicing, and your suggestion has just been added to their backlog. We’ll get someone to look into this very soon, and hopefully we’ll get this out in an update within too long.

                                Thanks!

                              • Us

                                Xx

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                                • Testlio

                                  Testinggg

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                                  • INVOICE NOT WORKING

                                    After purchasing Office 365 for business 2 weeks ago we have been unable to use the invoicing app, as it not only "blocks" customers so I am unable to register a payment, but it will not allow me to cancel or edit any invoices.
                                    When trying to delete an invoice: ERROR: You cannot cancel this posted sales invoice because customer Iron Tool & Die is blocked.
                                    When trying to register a payment:
                                    You cannot create this type of document when Customer C00040 is blocked with type All.

                                    Several days spend on the phone with support and all they came up…

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                                      • Pay Invoice with than Paypal?

                                        Seems like Paypal is the only option for people to pay. May small businesses already have existing merchant service providers other than Paypal. Can you include way so a business can setup a custom payment gateway URL with template items that can be transferred to the gateway?

                                        For example:
                                        https://mypaymentgateway/pay?amount={ms_invoice_amount}&currency={ms_invoice_currency}&invoice_number={ms_invoice_number}&merchant_id=9999999&return_url=https://someurl

                                        Here, Microsoft Invoicing will replace "ms_" is replaced with actual values.

                                        To handle paid invoice notification, Microsoft Invoicing need not take return URLs (see API request)

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                                        • Business Logo with a clear background shows up with a black background when you create an invoice

                                          The invoices are automatically generated by the invoicing application of business center. However, when you upload your company's logo with a clear background, the Microsoft logic creates a black background on the overlay of the logo on to the invoice. I know the background is clear because I get the checkerboard. PLEASE PLEASE fix this since I am not a photoshop wizard with abilities to match your white color on the invoices. This seems super simple.

                                          Thanks!

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