Right now there is a units column that you cannot choose to see until you send the invoice. When you send the invoice, it adds a units column and automatically says per "Hour" -- which is not how we invoice! This appears to be a bug in that there is no way to remove or edit the column, and we have to write a note saying essentially, "Sorry, Microsoft doesn't let us change this units column, so please disregard the part about "per hour"!!10 votes
The invoice is a little too basic as many clients require additional information to appear on the invoice. For example:
1. PO Number:
2. Supplier Number:
3. Project Name:
4. Customer Number:
The notes section is a work around but isn't as acceptable or useful for recipients
Cost per unit, cost per service,9 votes
Thank you for your feedback. We’ve added it to the list of things to consider for a future update, if there is a need for tracking cost. Microsoft Invoicing currently aims at making invoicing easy, and cost accounting is not really part of that story.
If you need to track your cost, you might want to try out Dynamics 365 instead, perhaps?
When I try to sign in I get a message that this application is only for office 365 but I have this at business premium level so why cant I get in?9 votes
Microsoft Invoicing and the rest of Business Premium is still in preview to a limited number of users. We’ll be generally available soon, so stay tuned!
Currently we need to download several invoices, one for each license type in Office365. It would help us if all of them were on tthe one invoice. Perhaps an option for "Combine invoices"8 votes
The ability to change the heading and/or meaning of each column in line items.8 votes
Sorry for the delay in getting back to you, but thank you for your suggestion!
You’re not the first to ask for this, and we’re still thinking about adding it in a later update if interest increases.
There is no option to disable VAT.
As a non-VAT registered business, my invoices technically shouldn't make any mention of VAT, and setting it to 0% is technically wrong.
Invoicing even puts an (empty) "VAT Registration No" at the bottom of every invoice with no way to turn it off.
Please make VAT optional so it can be turned off and businesses who aren't VAT registered can use Invoicing efficiently.8 votes
allow business premium users to use business centre in France. After all thats why I signed up for using business premium only to find I couldnt use it.. very dissapointing.8 votes
The template includes a line "please make cheques payable to"
My business doesn't accept cheques so can this be removed?8 votes
Thank you for your feedback! That is a valid point, but we don’t have an easy way in which to remove that line. We’re looking into a couple of options, so this will hopefully be avoided in an update later.
Each month we get multiple invoices, each of which has to be recorded in our accounting system, paid, reconciled and reported for VAT purposes. Please find a way of sending a single invoice each month with one line item per service, and taking one payment.7 votes
Why would my business 365 email account not work ?7 votes
Are you still blocked from using your Office 365 mail account?
I would like to see Office 365 have the ability to update the credit card information for annual accounts. The current process is to cancel the subscription, have the remaining balanced credited, and pay for the new one year term. This is unacceptable to the customer. The solution should just be to update the existing credit card on file without changing the subscription period and charging the credit card. I have never seen this with any other company and find it hard to believe this isn't a solution currently.6 votes
Some customers make payments. When registering payments, their invoices do not reflect it, which I think should happen automatically. We should be able to re-send the invoice showing the payment deducted from the original amount owed. Why register a payment if it does not show on the invoice? And, because invoices cannot be edited once they are sent, etc., I have to start from scratch to be able to send an invoice with my customer's payments reflected. PLEASE FIX THIS... it is an important feature that needs to be added. Thanks!!6 votes
Notify users of any planned increase of price via email.6 votes
Invoice cannot be moved out of draft without sending email; for some clients I need to invoice differently but still track so would be useful to be able to save invoice out of draft state without sending an email and then use to track payments.6 votes
Sorry for the delay in getting back to you, but thank you for sharing your scenarios with us! We’re thinking about a possible solution for both scenarios, but specifically for your needs, would it be good enough if you could generate the PDF file on your computer and send that?
I am only able to access Invoicing on Chrome.
My primary browser, Firefox, does not completely load screens.6 votes
I am not really convinced why Microsoft is not allowing end users to choose their preferred payment method on the day of payment.
It is so uncomfortable to have these kind of limitations.
It will be really great to have below options:
1. For big amounts user to choose wire/bank transfer
2. For small amounts user to choose credit card payment
Its just so simple and why its difficult for Microsoft, I really don’t understand.
Please support my idea so we can make it happen…5 votes
Add a field for customer PO number.5 votes
The Office account creating make a fix day for a Billing, but this day is inside a interval o close the bill of my credit card. The support of Office told me the office was make in this way, can't change a day os billing. I would like this change. Thanks, Sorry for my bad english, I'm brazillian.5 votes
The requirement to add every invoiced item to the price list makes invoicing unsuitable in scenarios where you're providing a service and your fees will vary with each and every client.
How exactly are you meant to be able to invoice this?
I should be able to create an invoice, add a new item line, and type an arbitrary description and amount, without having to select that from a predefined price list, or add it to such a list.5 votes
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