Allow to change Credit Card for annual accounts
I would like to see Office 365 have the ability to update the credit card information for annual accounts. The current process is to cancel the subscription, have the remaining balanced credited, and pay for the new one year term. This is unacceptable to the customer. The solution should just be to update the existing credit card on file without changing the subscription period and charging the credit card. I have never seen this with any other company and find it hard to believe this isn't a solution currently.
6
votes
Stacia Falls
shared this idea
1 comment
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Paul Vlady
commented
Good idea!