INVOICE NOT WORKING
After purchasing Office 365 for business 2 weeks ago we have been unable to use the invoicing app, as it not only "blocks" customers so I am unable to register a payment, but it will not allow me to cancel or edit any invoices.
When trying to delete an invoice: ERROR: You cannot cancel this posted sales invoice because customer Iron Tool & Die is blocked.
When trying to register a payment:
You cannot create this type of document when Customer C00040 is blocked with type All.
Several days spend on the phone with support and all they came up with was for me to input this feedback and hope the problem gets resolved.