Enable Invoice Updating and Reissuing to Include Registered Payments
Right now you can register payments received after initial invoice send, but you cannot issue an updated invoice reflecting the balance owed after accounting for said payments.
This seems like it would be basic functionality in an invoicing system: The ability to generate on-demand invoices reflecting the current balance of account and any payments made to date.
Thank you for your feedback! If we read it correctly, you’re asking for the ability to issue reminders to your customers that they still owe an outstanding amount. Is that correctly understood?
Sandra Jimenez commented
We are using invoice and love it but we need it to reflect partial payments.
we see the payment applied to the invoice however when we send to the customer it only reflects the total not what they owe if partial payment was made.
Jack Comer commented
The ability to acknowledge a payment on a draft invoice, particularly if received in advance.
When a partial payment is made the invoice needs to reflect this
After you received the payment, you want to send a receipt. That’s the Invoice with the payments and the new balance. This is really important!
In the Competitor products like QuickBooks and Freshbooks customer can get a link and see the updated invoices whenever thay wane.
I'm not even able to edit the overdue amount once it's paid by the customer.
So far everything I have in my balance is either overdue or outstanding payment, but so far
everything has been paid for.
My concern is this, what happens when customers will actually have outstanding payments
and that basically it shows that ALL of my customers do. How will I be able to track that down??
Fix this bug please ASAP.
As Mary has stated when partial payment are made and a balance is still due. It shows a outstanding balance due in red, and we are suppose to be able to resend invoice to customer with all the partial payment made, and the amount past due.
It's a big BUG!
Peter Simons commented
Yes. Each time you place an order you get an invoice monthly for THAT order. Better reschedule and get them all at once in one invoice and pay once. Lot of admin now.
I agree with this one. It is basic functionality. I created a $100 invoice for a workshop and then registered a $30 payment since the future attendee had paid the $30 deposit. I see in their invoice that the system recognizes they now only owe $70 but yet even if I manually re-send the invoice, the attendee is still prompted to pay the full $100. This seems like a bug.
What we need is to RESEND the invoice to the customer confirming the full payment or partial payment, saying " PAID" or PAID AND PENDING X AMOUNT.