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Microsoft Invoicing

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  1. Impossible to cancel subscription

    Contact me on my email pls as I didn't get through to you after waiting for 30 minutes a few times. I don't want your subscription any more. I haven't been using your services so pls stop supplying them if you are. I instructed my bank to stop payments to you but can't open my account and can't speak to anyone as waiting time is too long! Thanks

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  2. It’s not allowing my work email

    Why won’t it except my work email that I set up my office 365 with?

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Currently, you must log in to Invoicing and the Business center in general using a work or school email account. We do not support personal accounts. As part of your Office 365 subscription, you will have received another email account, and that’s the one you need to use here.
    We realize the confusion that this can bring. For your information, you can set it up so that it’s your usual email account that is used to send the invoices to your customers.

  3. Allow for Deleting a Cancelled Invoice

    Cancelled Invoice stay forever right now. There should be an option to delete. Also cancelled invoice appear in the Dashboard along with all other invoices which doesn't make sense.

    65 votes
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    21 comments  ·  Flag idea as inappropriate…  ·  Admin →
  4. 2 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your suggestion! We’re planning to make it possible to send your customers a reminder to pay the remaining amount. This will become available next year.

  5. Add to the Enterprise Offerings

    This seems like a great product to add to the Enterprise offerings not just Business Premium

    12 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your feedback! Microsoft Invoicing is currently available only for Business Premium, but we might reconsider if more people like you are interested in Enterprise plans.

  6. Help me get signed in!!!

    It would be more helpful if I could actually sign in

    2 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →

    Hello, we’re sorry to hear that you’re having troubles signing in. to help us investigate this, can you share with us if you are trying to log in with a work or school account and not a personal email account?

  7. Monaco Country Code

    I have a client in Monaco however the Monaco country code is not available and I can't add it. Please can we have the ability to add country codes.

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    This is indeed a bug that we are working on. We expect to have this fixed in a week or two. But you can add Monaco to the list of countries if you open any of your customers in edit mode – the Country/Region Code field in the customer page does have support for adding a new country or region.

  8. Allow for disabling of VAT options

    I am not a VAT registered business and, as such, I do not need my invoices cluttered with VAT (indeed, it makes them technically wrong as I have to mark everything as zero-rated to get the numbers right, even though that isn't quite accurate).

    I recognise that for many larger businesses VAT is a legal requirement, but maybe this feature could be added with suitable disclaimers to warn unsuspecting users.

    42 votes
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    11 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Sorry for the delay in getting back to you on this! We will consider adding support for non-VAT registered businesses. In the meanwhile, please contact your accountant to make sure you’re VAT exempt and they might advise about the feasibility of mark your service as zero rated in the app.

  9. Allow different currencies

    It would be good to be able to choose the invoice currency when creating an invoice. As Invoicing uses PayPal as its payment mechanism and PayPal is built to handle any currency, this shouldn't be too difficult to implement. Without this feature, we can only use Invoicing for domestic business, which greatly reduces its usefulness.

    48 votes
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    17 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your feedback! We’re thinking about supporting multiple currencies, but for the time being, you can only invoice your customers in your own currency. However, they can then pay PayPal in their own currency, so you can have customers outside your own country.

  10. Add to E plans

    Please make available to E plans.

    3 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your feedback! Microsoft Invoicing is currently available to customers who have an Office 365 Business Premium subscription. We do not currently plan to make the app available in other subscriptions.

  11. Use the date format from settings

    The date on invoices is in US format - MM/DD/YY - even though I have my location correctly set as UK. I think is a bug rather than a feature but it needs to be fixed as customers are given a date which can have an impact on when they pay.

    19 votes
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    8 comments  ·  Flag idea as inappropriate…  ·  Admin →
  12. 23 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  13. More information to be added to template

    Have the ability to add a greater volume of information to the template and being able to remove lines such as the "make cheques payable".

    29 votes
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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  14. Add notes field per line item

    Add a free from field that allows end user to enter in additional information about the item.

    29 votes
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    3 comments  ·  Flag idea as inappropriate…  ·  Admin →
  15. Managing expense items

    I provide professional services. Some invoice items I can easily add using the hour, day or specific service structure. However I recharge expenses (travel and accommodation for example). This item will vary on every invoice. At the moment I can create an Expense item and manually change the value. This is okay except that I have to enter the price inclusive of VAT which is annoying. Is this is the best way to handle this item? Other than the VAT issue having an unpriced item that forces a manual value to be entered would ensure I didn't accidentally send out…

    3 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your feedback!
    We are considering adding the option of prices exclusive of VAT. You can create that Expense item and mark it as VAT = 0 and therefore VAT won’t be calculated in this item.
    Regarding the manual change of value, we don’t see any good alternative right now as the amount (e.g. travel and accommodation) will be different from one invoice to the other.

  16. Allow invoice number to be changed

    I would like to use this service but I haven't been able to find a way to edit the invoice number assigned to the invoice meaning that my test invoice starts at 1. However this is not a new business so I already have invoices up to a certain number so would need to be able to change the invoice number to reflect that. I also have some regular clients who I have assigned a range of invoice numbers to which means my invoices aren't always sequential so I would need to be able to edit the invoice number for…

    47 votes
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    in the plans  ·  6 comments  ·  Flag idea as inappropriate…  ·  Admin →
  17. Include in Office 365 business essentials

    Would be awesome if Invoicing was made available to Business Essentials subscriptions as well.

    2 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your feedback! Microsoft Invoicing is indeed currently available to customers who have an Office 365 Business Premium subscription. We do not currently plan to make the app available in other subscriptions.

  18. enter bank detail for BACS payments

    Similar to the section you have for Paypal allow settings to include bank details so these get printed on invoices.
    Similarly - instructions for cheques.

    2 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  19. Allow invoices to be saved without sending

    Invoice cannot be moved out of draft without sending email; for some clients I need to invoice differently but still track so would be useful to be able to save invoice out of draft state without sending an email and then use to track payments.

    9 votes
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    4 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Sorry for the delay in getting back to you, but thank you for sharing your scenarios with us! We’re thinking about a possible solution for both scenarios, but specifically for your needs, would it be good enough if you could generate the PDF file on your computer and send that?

  20. create rules for applying discounts automatically

    Set up rules that apply discounts automatically to invoice based on dates and customer details (consumer type for eg.)

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your feedback! We’ll add it to the list of things to consider for a future update, but right now we’re not sure if customer groups or similar are quite right for Microsoft Invoicing.

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