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Microsoft Invoicing

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  1. Upgrade from Personal to Business Premium refund

    I need to use Teams to create scheduled meetings and was told I had to upgrade to Business Premium of which I am currently on a trial period for.
    All my data had now moved across from Personal to Business Premium and an agent today told me I did not need to upgrade to Business Premium and could have added Teams for free due to COVID-19 situation.
    I am frustrated as I paid for a 12 month license of Office 365 Personal on 17th Dec 2019 and cannot have a refund or a credit towards the business account.
    I have…

    1 vote
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  2. Quit stealing from customers.

    I purchased a 1yr subscription to Office 365 ProPlus from Dell Computer Corporation for 10 users. After just a few months, Microsoft put my license under "expired" status. I fought with Dell and Microsoft about this and Microsoft Support reluctantly provided a license key that would allow me a few more months but still not my full license status that I paid for. Now we're still 4 months short from expiring on the original contract and Microsoft is showing it Expired again. Microsoft is stealing from customers and this is a Blatant Felony in the state I'm in. Theft is…

    1 vote
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  3. Allow users to consolidate and combine product billings onto a single invoice on a chosen day of the month.

    Allow users to consolidate and combine product billings onto a single invoice on a chosen day of the month.

    1 vote
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  4. 1 vote
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  5. Billing API

    We have around 100 O365 tenants, we would like to have an invoicing API or some other way to fetch all invoices in order to monitor costs in dashboard
    Do you have the desire to develop something like this in the future?

    1 vote
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  6. Make tenants multi-region

    It would be useful for a customer to make a cusotmer relationship with CSPs from differente regions to satisfy purchase needs from branches in those regions. Currently a multinational with one O365 tenant for all branches must transact ONLY with CSPs from main region.

    1 vote
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  7. More instructions when sending information on how to update payment details

    The link included in your email only gives one step. If you need to update the details for individual subscriptions, there is another major step to ensure your system charges the right credit card. This is not clear on the email. Please update with further steps.

    1 vote
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  8. Modelo 347

    Es necesario una opción donde te puedas descargar en Excel la facturación del año anterior para presentar el 347 correctamente.
    Por otro lado, solo se pueden consultar la facturación de los últimos 6 meses, para este caso sería necesario poder realizar la descarga del años completo.

    1 vote
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  9. Check that there isn't already a payment been made within the last 11 months, otherwise it should flag up as a duplicate

    Check no duplicate payment made for Office 365 within the last 11 months for a personal subscription, if not sent a notification that a payment will be taken and obtain confirmation before invoicing.

    1 vote
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  10. Don't retire Microsoft Office 365 Invoicing without either Replacing or Lowering Subscription Cost

    I just received an email about the Invoicing app being retired in February 2020. The invoicing app is an integral piece and was the actual reason for me to upgrade from the Business Essential ($5) to the Business Premium ($12.50) subscription. There is not much of a reason why this course is taken and there is no mention of a new Invoicing app replacing the old one. This is so not Microsoft like to just remove an entire app from a subscription without offering something similar.
    If you do not plan on replacing it you should consider reducing the price…

    4 votes
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  11. Keep it Live!!!!

    We as a small business count of MS Invoicing, how can you kill it without providing an alternative?

    1 vote
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  12. 1 vote
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  13. keep Microsoft invoicing and don't retire it

    I just started using Microsoft invoicing and i see that it will be retiring in 2020. I love this program and i don't want it to be retired. This is the reason I purchased Office 365 just to use the invoicing program. Why are they retiring invoicing? I guess i will no longer need Office 365 afterwards

    4 votes
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  14. Retiring Microsoft invoicing

    I'm completely disappointed with your company's retiring this tool without giving any notice to me; this created as big mess for my business.

    3 votes
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  15. I would like to have the ability to use multiple Credit Cards with the same Product.

    I would like to have the ability to use multiple Credit Cards thus allowing me to allocate some users to one CC and other users to another CC. it would help me from billing and ensure the renewals are on the correct CC which is linked to some entities we have at my firm. I know i can do this but not with the same products

    1 vote
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  16. 1 vote
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  17. 0 votes
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  18. Why Microsoft don't send disconnection notice?

    Received a complaint from a customer regarding failure of Microsoft to send a disconnection notice prior deactivating the service.The customer ended up asking for a credit because of this. The customer frequently visits admin portal to check the status of her billing

    1 vote
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  19. Shopify

    I suggest making an app for Shopify. Currently I use Sufio and it isn’t very good. Thank you.

    1 vote
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  20. tax number problem on portal

    Hello. When I buy product form portal.office.com, the system ask to me our compnay tax number. If I write tax number the system give invoice with out tax rate. The tax rate is seen 0.

    But in Turkei, every invoice has got tax rate. I contacted with costumr support and he said "If you not write tax number, the system add tax rate". It is very very revers process.If you give me tax rate, no problem. But now I must give 38 percent tax of iinvoice. It is terrible!!! If I put my tax number, the system may ask my…

    1 vote
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