Received a complaint from a customer regarding failure of Microsoft to send a disconnection notice prior deactivating the service.The customer ended up asking for a credit because of this. The customer frequently visits admin portal to check the status of her billing

I suggest making an app for Shopify. Currently I use Sufio and it isn’t very good. Thank you.

When adding a client as Cc to an invoice through Microsoft Invoicing this client is added as default to all future invoices too. This introduces a huge risk of accidentally sharing one clients invoice with another client that is not supposed to see this.

Currently, this can only be avoided if we manually remove the Cc'ed email address from the settings pane after sending the invoice.

Currently we need to download several invoices, one for each license type in Office365. It would help us if all of them were on tthe one invoice. Perhaps an option for "Combine invoices"

To my knowledge, there is currently no way to issue a credit or refund after an invoice has been sent. While it's vexing enough that an invoice has to be cancelled rather than modified and resent, there is no way to account for a refund that has been issued or a means to create a credit towards future purchases with the client. This is a small but common need for most businesses and greatly impacts the feasibility of our company to continue use Invoicing as a long-term invoicing solution.

If you enter a description value that starts with a number. Then fill in the next description line with the subsequent number (and maintain the rest of the description similar to the previous one), it will autocorrect to the previous number. There should be a way to disable this and let the user enter the description values as needed.

Allow for keeping track of billable hours and generating invoices for customers based on entries per matter.

We operate in a VAT exempt territory and as such VAT is never a consideration. We'd like to remove any reference to VAT from our invoices because it's not relevant.

I appreciate that you can now send invoices from a Shared Mailbox (if you assign a license to it). However, I have some Office 365 Groups with email addresses, one of which is accounts@ and I'd like to send invoices FROM this address.

PROBLEM
The Microsoft Invoicing web UI gives you no feedback as to what it's doing. Additionally, if there is a problem, it crashes out, refreshes the page and deletes what you just did. Additionally, the feedback during errors is not clear or helpful for the user to self resolve the problem - SQL statements, etc. Is it a data format problem? A length issue? WHY is it bombing?

Some fields auto save, some don't. This is inconsistent. Either do it all or do it none.

DEVELOPPER MS INVOICING POUR LA FRANCE TRES VITE !

Make MS Invoicing available for Germany

Invoice naming can be more explicit.
Such as naming can include cusotmer code, date, product name and so on.
We as a service provider, need to bill to our customers. The current billing invoice take us too much time to comb through things.

Just orderd the upgrade relying on Microsoft Business Hotline advisors that I would get a partial refund of my 69 Euro/year Personal payment. Now Microsoft Personal Hotline tells me that this is only possible within a 30 day timelimit after renewal. Seems Personal and Business have no common link. Now I have to licences but I only need one instead of the a 50 Euro refund!