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Microsoft Invoicing

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  1. Why Microsoft don't send disconnection notice?

    Received a complaint from a customer regarding failure of Microsoft to send a disconnection notice prior deactivating the service.The customer ended up asking for a credit because of this. The customer frequently visits admin portal to check the status of her billing

    1 vote
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  2. Shopify

    I suggest making an app for Shopify. Currently I use Sufio and it isn’t very good. Thank you.

    1 vote
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  3. tax number problem on portal

    Hello. When I buy product form portal.office.com, the system ask to me our compnay tax number. If I write tax number the system give invoice with out tax rate. The tax rate is seen 0.

    But in Turkei, every invoice has got tax rate. I contacted with costumr support and he said "If you not write tax number, the system add tax rate". It is very very revers process.If you give me tax rate, no problem. But now I must give 38 percent tax of iinvoice. It is terrible!!! If I put my tax number, the system may ask my…

    1 vote
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  4. Client emails added as Cc are staying in the Cc field also for future invoices to other clients.

    When adding a client as Cc to an invoice through Microsoft Invoicing this client is added as default to all future invoices too. This introduces a huge risk of accidentally sharing one clients invoice with another client that is not supposed to see this.

    Currently, this can only be avoided if we manually remove the Cc'ed email address from the settings pane after sending the invoice.

    1 vote
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  5. INFORM PEOPLE WHEN BILLING IS MALFUNCTIONING PRIOR TO STOPPING THE SUBSCRIPTION

    INFORM PEOPLE WHEN BILLING IS MALFUNCTIONING PRIOR TO STOPPING THE SUBSCRIPTION

    Hi, Suddendly my Outllook in Office 365 would not show the e-mails I had received nor sent, the last three days. Outlook stated it was linked to Exchange and that it was synchronized three days ago. Restarted Outlook and Windows. Ran MS Update. Ran MS support utility. Checked the last invoice, it was due 20 days from now. Called support.

    It seems my credit card had expired but I had not received any information about it and it was so difficult for the support agent to identify if payments…

    1 vote
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  6. 9 votes
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  7. Combined invoice for all Office365 licenses under the one account

    Currently we need to download several invoices, one for each license type in Office365. It would help us if all of them were on tthe one invoice. Perhaps an option for "Combine invoices"

    26 votes
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  8. Client Refunds and Credits

    To my knowledge, there is currently no way to issue a credit or refund after an invoice has been sent. While it's vexing enough that an invoice has to be cancelled rather than modified and resent, there is no way to account for a refund that has been issued or a means to create a credit towards future purchases with the client. This is a small but common need for most businesses and greatly impacts the feasibility of our company to continue use Invoicing as a long-term invoicing solution.

    1 vote
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  9. 1 vote
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  10. Disable Invoice description autocomplete

    If you enter a description value that starts with a number. Then fill in the next description line with the subsequent number (and maintain the rest of the description similar to the previous one), it will autocorrect to the previous number. There should be a way to disable this and let the user enter the description values as needed.

    2 votes
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  11. Allow for tracking billable hours, then generating invoices

    Allow for keeping track of billable hours and generating invoices for customers based on entries per matter.

    1 vote
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  12. Allow removal of all references to VAT

    We operate in a VAT exempt territory and as such VAT is never a consideration. We'd like to remove any reference to VAT from our invoices because it's not relevant.

    1 vote
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  13. Allow sending of invoices via Office 365 Groups (email)

    I appreciate that you can now send invoices from a Shared Mailbox (if you assign a license to it). However, I have some Office 365 Groups with email addresses, one of which is accounts@ and I'd like to send invoices FROM this address.

    1 vote
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  14. Improve stability and autosave consistency

    PROBLEM
    The Microsoft Invoicing web UI gives you no feedback as to what it's doing. Additionally, if there is a problem, it crashes out, refreshes the page and deletes what you just did. Additionally, the feedback during errors is not clear or helpful for the user to self resolve the problem - SQL statements, etc. Is it a data format problem? A length issue? WHY is it bombing?

    Some fields auto save, some don't. This is inconsistent. Either do it all or do it none.

    1 vote
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  15. DEVELOPPER MS INVOICING POUR LA FRANCE TRES VITE !

    DEVELOPPER MS INVOICING POUR LA FRANCE TRES VITE !

    2 votes
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  16. Availability in Germany

    Make MS Invoicing available for Germany

    4 votes
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  17. Let customers changes credit cards from different countries

    I have a business account with a credit card from Hong Kong. I want to shift to a credit card from Sweden. The only way I can do that is to end my account and start a new one. It may somehow be related to the users being in China, but I don't know. In any case it's a typical example of how a company's internal organization carries over to a customer, for whom there is no logic to this. I think Microsoft should figure out internally how to move accounts between accounting units in the company, and not bother…

    5 votes
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  18. Why invoice naming has no details

    Invoice naming can be more explicit.
    Such as naming can include cusotmer code, date, product name and so on.
    We as a service provider, need to bill to our customers. The current billing invoice take us too much time to comb through things.

    3 votes
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  19. Upgrade from 365 Personal to Business Premium

    Just orderd the upgrade relying on Microsoft Business Hotline advisors that I would get a partial refund of my 69 Euro/year Personal payment. Now Microsoft Personal Hotline tells me that this is only possible within a 30 day timelimit after renewal. Seems Personal and Business have no common link. Now I have to licences but I only need one instead of the a 50 Euro refund!

    1 vote
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  20. 1 vote
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