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Microsoft Invoicing

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How can we improve Microsoft Invoicing?

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  1. Additional Fields on Invoice

    The invoice is a little too basic as many clients require additional information to appear on the invoice. For example:

    1. PO Number:
    2. Supplier Number:
    3. Project Name:
    4. Customer Number:


    The notes section is a work around but isn't as acceptable or useful for recipients

    5 votes
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      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
    • Let customers changes credit cards from different countries

      I have a business account with a credit card from Hong Kong. I want to shift to a credit card from Sweden. The only way I can do that is to end my account and start a new one. It may somehow be related to the users being in China, but I don't know. In any case it's a typical example of how a company's internal organization carries over to a customer, for whom there is no logic to this. I think Microsoft should figure out internally how to move accounts between accounting units in the company, and not bother…

      2 votes
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        1 comment  ·  Flag idea as inappropriate…  ·  Admin →
      • Allow different payment methods at the same time (bank transfer + credit card payment)

        I am not really convinced why Microsoft is not allowing end users to choose their preferred payment method on the day of payment.
        It is so uncomfortable to have these kind of limitations.
        It will be really great to have below options:

        1. For big amounts user to choose wire/bank transfer
        2. For small amounts user to choose credit card payment
        Its just so simple and why its difficult for Microsoft, I really don’t understand.

        Please support my idea so we can make it happen…

        3 votes
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          1 comment  ·  Flag idea as inappropriate…  ·  Admin →
        • Allow for Deleting a Cancelled Invoice

          Cancelled Invoice stay forever right now. There should be an option to delete. Also cancelled invoice appear in the Dashboard along with all other invoices which doesn't make sense.

          42 votes
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            18 comments  ·  Flag idea as inappropriate…  ·  Admin →
          • Email invoice to multiple client addresses

            Several of my clients require that I address the invoice to multiple email addresses (or to CC additional individuals) with each Invoice. Currently, I can only get the Invoice service to address the invoice to one external email address.

            Please add the ability to add CC and BCC recipients for each contact in the same way that we can currently set CC and BCC recipients for within our own organization.

            18 votes
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              4 comments  ·  Flag idea as inappropriate…  ·  Admin →
            • Able to use "Tab" in Microsoft Excel Online also in Microsoft Teams

              Be able to use Tab to navigate through Microsoft Excel Online and also Microsoft Teams.

              2 votes
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                0 comments  ·  Flag idea as inappropriate…  ·  Admin →
              • 1 vote
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                  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                • put the date format as UK - invoicing is useless unless this is fixed.

                  Please make it possible to put the invoice date as UK - as we'd like to use this but can't if it is a USA date form.

                  2 votes
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                    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                  • put the date format as UK - invoicing is useless unless this is fixed.

                    Please make it possible to put the invoice date as UK - as we'd like to use this but can't if it is a USA date form.

                    2 votes
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                      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                    • Drop the annual commitment for business users

                      Many of our small business customers are already resistant to the subscription model and the confusion caused by Microsoft advertising two prices for the same service acts as a barrier to conversion. Monthly licensing has the potential to overcome many objections but not when the additional cost per user is perceived as Microsoft profit gouging. Small businesses are typically very loyal towards their service providers as they often lack the time and expertise to contemplate a migration. Hence I suspect the premium for monthly licensing ends up costing Microsoft more than it generates. Certainly the choice of commitment makes my…

                      1 vote
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                        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                      • po number

                        Add a field for customer PO number.

                        3 votes
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                          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                        • 1 vote
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                            0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                          • 1 vote
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                              0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                            • Change Payment Terms for credit card customers.

                              Currently, if a customer uses a credit card, they are charged the next day. However, the invoice reads, "Payment Terms: Net 30." If a customer pays by check, they get 30 days to pay. Wouldn't it make sense for credit card customers to receive the same courtesy and payment terms? Microsoft's policy is encouraging customers to NOT utilize the auto-payment. I suggest Microsoft give us credit card payers the same terms as check payers.

                              1 vote
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                                0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                              • Electronic bill

                                In catalonia, the invoices directed to the Public Administrations must be electronic, and Microsoft does not make electronic invoices. Has Microsoft comply with the law?

                                1 vote
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                                  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                • Duplicate MS Office 365 subscription payments auto-charged to my credit card

                                  MS confirmation ref: 146007238 (phone conversation with MS subscriptions 05/02/2019)
                                  On checking my £59.99 annual subscription payment automatically taken by Microsoft for Office 365, I have only just realised from auditing my annual accounts records that I have twice paid £59.99 for my Office 365 2018 subscription - once on 8/02/2018 which I'm advised was relative to my old freeserve.co.uk email address registered with Microsoft for my previous MS Office apps (please note that all freeserve e-addresses worldwide were terminated at the end of April 2017 by EE/Orange) and again on 17/02/2018 relative to my current hotmail.com address registered with…

                                  1 vote
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                                    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Combined invoice for all Office365 licenses under the one account

                                    Currently we need to download several invoices, one for each license type in Office365. It would help us if all of them were on tthe one invoice. Perhaps an option for "Combine invoices"

                                    4 votes
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                                      2 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Microsoft should not increase non-profit prices dramatically and without notice

                                      We as a non-profit organisation recently received a greater than 50% increase in the price of our subscription without any notice.
                                      1) Microsoft should recognise that most non-profit organisations are focused on delivering their benefits and such a dramatic price increase has an impact on this
                                      2) As a very minimum there should be considerable (6 months?) notice of price increases, with the option to cancel subscriptions without penalty, so non-profit organisations can plan accordingly

                                      1 vote
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                                        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Timer

                                        Could you PLEASE add a timer that you could just hit start and stop and it would automatically take the time and use your hourly rate and place it on an invoice for you?

                                        1 vote
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                                          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                        • let me see the payments I've made within hours, not weeks (ref. case #12292597)

                                          I paid for Office 365 several weeks ago, but there was no record of the payment on my MS account, only on my bank statements.

                                          Apparently I need to wait for the billing cycle to end, then for it to be a week day.

                                          Crazy that I have to look up my MS payments with my bank, not with MS.

                                          2 votes
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                                            0 comments  ·  Flag idea as inappropriate…  ·  Admin →
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                                          Microsoft Invoicing

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