A feature where you automate the sending of invoices to customers based on a calendar date would be great.
To have real usefulness, this feature would have to be paired with the ability to send updated invoices which include current balance and payments registered after initial invoice send (please see my other idea @ https://office365.uservoice.com/forums/600781-microsoft-invoicing/suggestions/31951579-enable-invoice-updating-and-reissuing-to-include-r )
Some invoices are paid over a period of time e.g. $10k invoice is to be paid in 4 monthly installments of $2,500.27 votes
Thank you for your feedback! Based on your suggestion, we’re considering adding support for recurring invoiced if there is a general interest in the market.
I would like to use this service but I haven't been able to find a way to edit the invoice number assigned to the invoice meaning that my test invoice starts at 1. However this is not a new business so I already have invoices up to a certain number so would need to be able to change the invoice number to reflect that. I also have some regular clients who I have assigned a range of invoice numbers to which means my invoices aren't always sequential so I would need to be able to edit the invoice number for every invoice.
I would like to use this service but I haven't been able to find a way to edit the invoice number assigned to the invoice meaning that my test invoice starts at 1. However this is not a new business so I already have invoices up to a certain number so would need to be able to change the invoice number to reflect that. I also have some regular clients who I have assigned a range of invoice numbers to which means my invoices aren't always sequential so I would need to be able to edit the invoice number for…23 votes
Cancelled Invoice stay forever right now. There should be an option to delete. Also cancelled invoice appear in the Dashboard along with all other invoices which doesn't make sense.22 votes
Right now you can register payments received after initial invoice send, but you cannot issue an updated invoice reflecting the balance owed after accounting for said payments.
This seems like it would be basic functionality in an invoicing system: The ability to generate on-demand invoices reflecting the current balance of account and any payments made to date.14 votes
Thank you for your feedback! If we read it correctly, you’re asking for the ability to issue reminders to your customers that they still owe an outstanding amount. Is that correctly understood?
Be allowed to edit the automated email. Currernly reads "Hello x" and it would like the option to change that to "Dear x"12 votes
Thank you for your feedback! We have this on our list of capabilities to consider for a later update.
I was trying to use the service, but the Term most used with my customers are Net 30 Days but is not available. When I try to update or type the value in the box, the system produces an error message and not allow to continue. Net 30 Days is the payment term most used in my industry. Thanks!11 votes
Thank you for your suggestion! We’re currently working on adding this capability and expect to make it available to you in February or March.
Have the ability to add a greater volume of information to the template and being able to remove lines such as the "make cheques payable".11 votes
Thank you for your feedback! You’re not the first to ask for this, and we’re still thinking about adding it in a later update if interest increases.
It would be good to be able to choose the invoice currency when creating an invoice. As Invoicing uses PayPal as its payment mechanism and PayPal is built to handle any currency, this shouldn't be too difficult to implement. Without this feature, we can only use Invoicing for domestic business, which greatly reduces its usefulness.9 votes
Thank you for your feedback! We’re thinking about supporting multiple currencies, but for the time being, you can only invoice your customers in your own currency. However, they can then pay PayPal in their own currency, so you can have customers outside your own country.
Add a free from field that allows end user to enter in additional information about the item.9 votes
Thank you for your feedback! We’re thinking about adding this type of flexibility to the invoice template in a later update.
Unit price is shown inclusive of VAT but invoice should have ability to show prices exclusive too. Column in sent invoice for unit price doesn't indicate that price is inclusive. Simple solution is for unit price to be exclusive and Line Amount is inclusive.
More flexible solution is to have option to show unit and line item as inclusive or exclusive and ensure column header indicates incl. or excl.8 votes
Thank you for that suggestion! We’ve added it to our list of things to investigate further for our European customers.
When I try to sign in I get a message that this application is only for office 365 but I have this at business premium level so why cant I get in?8 votes
Microsoft Invoicing and the rest of Business Premium is still in preview to a limited number of users. We’ll be generally available soon, so stay tuned!
I really want to use MS Invoicing but without this feature it's pointless.
All our clients pay via bank transfer and to not be able to put these on the invoice makes it unusable7 votes
Why would my business 365 email account not work ?7 votes
Are you still blocked from using your Office 365 mail account?
The template includes a line "please make cheques payable to"
My business doesn't accept cheques so can this be removed?7 votes
Thank you for your feedback! That is a valid point, but we don’t have an easy way in which to remove that line. We’re looking into a couple of options, so this will hopefully be avoided in an update later.
Please make Invoices available in the Netherlands. As I would like to use it, but it is not available.6 votes
Thank you for your suggestion! We’re working on a schedule for making Invoicing available in more markets.
The date on invoices is in US format - MM/DD/YY - even though I have my location correctly set as UK. I think is a bug rather than a feature but it needs to be fixed as customers are given a date which can have an impact on when they pay.6 votes
Sorry for the delay in getting back to you on this issue. We’re currently investigating why you are seeing the US date format.
I am only able to access Invoicing on Chrome.
My primary browser, Firefox, does not completely load screens.6 votes
Right now there is a units column that you cannot choose to see until you send the invoice. When you send the invoice, it adds a units column and automatically says per "Hour" -- which is not how we invoice! This appears to be a bug in that there is no way to remove or edit the column, and we have to write a note saying essentially, "Sorry, Microsoft doesn't let us change this units column, so please disregard the part about "per hour"!!6 votes
This seems like a great product to add to the Enterprise offerings not just Business Premium5 votes
Thank you for your feedback! Microsoft Invoicing is currently available only for Business Premium, but we might reconsider if more people like you are interested in Enterprise plans.
I am not a VAT registered business and, as such, I do not need my invoices cluttered with VAT (indeed, it makes them technically wrong as I have to mark everything as zero-rated to get the numbers right, even though that isn't quite accurate).
I recognise that for many larger businesses VAT is a legal requirement, but maybe this feature could be added with suitable disclaimers to warn unsuspecting users.5 votes
Sorry for the delay in getting back to you on this! We will consider adding support for non-VAT registered businesses. In the meanwhile, please contact your accountant to make sure you’re VAT exempt and they might advise about the feasibility of mark your service as zero rated in the app.
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