My MS Connections test campaign to my own Outlook business address ended up in junk folder!
It doesn't bode well when your Microsoft Connections test campaign sent to your own Microsoft Office 365 business email address ends up in your Outlook 365 Junk Mail filter! If Outlook 365 doesn't even recognize it's own domain and lists it as spam (mssend.com), then I can only imagine that the actual recipients who might be on other servers such as gmail and yahoo will never see it because it will end up in their spam filter as well. Why does Connections use this "mssend" domain instead of my own? How can I use a campaign with a "click here to join my newsletter list" to grow my list, when they don't even see the initial email because it's ending up in their junk mail/spam filter? Yikes!
Thanks for reporting the issue. We’re investigating why this might be happening for your test emails.
Darren Rose commented
yes had exactly same issue whilst trying it earlier today - not a great start! not had problem whilst trying other similar products e.g. mailchimp etc