Feedback by UserVoice

Microsoft Connections email marketing

We have partnered with UserVoice, a third-party service and your use of the portal and your submission is subject to the UserVoice Terms of Service & Privacy Policy. Please do not send any novel or patentable ideas, copyrighted materials, samples or demos for which you do not want to grant a license to Microsoft.

Microsoft Connections is an email marketing tool inside of Office 365 Business Center. Use this forum to share some ideas or suggestions to improve!

(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  1. Auto-unsubscribing bug in Connections

    I run a mailing list in Connections and noticed a much larger than average percentage of users unsubscribed. Some of these in the months that followed then telephoned and complained they hadn't got our mailout. In discussion and sessions with support, it appears as though if ever an email is not successfully sent to (for example, inbox full etc), the contact is auto-unsubscribed, or so it seems.

    I know from past mailout uses (constant contact for example), that some contacts return email not successfully sent, but in fact they have got them when you speak to them about it. Constant…

    1 vote
    Sign in
    Check!
    (thinking…)
    Reset
    or sign in with
    • facebook
    • google
      Password icon
      Signed in as (Sign out)

      We’ll send you updates on this idea

      1 comment  ·  Product improvements  ·  Flag idea as inappropriate…  ·  Admin →

      We’re investigating this issue and we’ll reach out to you via email so we can work with you to understand what’s gone wrong.

      The intended behavior is to unsubscribe users when the email provider responds with a permanent errors — for example, when the email provider tells us the email address does not exist. We’re taking this step to protect your spam reputation with that email provider, since some providers penalize senders who send to addresses that don’t exist.

      However, this should not be unsubscribing users who experience temporary issues (like their mailbox is full), and we will investigate why your subscribers with valid email addresses were unsubscribed. Thank you for all the information you provided to help us take a look.

    • Allow embedding of video

      Hello,

      Please allow embedding of video directly onto new and existing templates.

      Thank you.

      1 vote
      Sign in
      Check!
      (thinking…)
      Reset
      or sign in with
      • facebook
      • google
        Password icon
        Signed in as (Sign out)

        We’ll send you updates on this idea

        1 comment  ·  Product improvements  ·  Flag idea as inappropriate…  ·  Admin →
      • When will it be available in France ? We have Office Business Premium, with the monthly updates, but do not have access yet to Connections

        When will it be available in France ? We have Office Business Premium, with the monthly updates, but do not have access yet to Connections

        1 vote
        Sign in
        Check!
        (thinking…)
        Reset
        or sign in with
        • facebook
        • google
          Password icon
          Signed in as (Sign out)

          We’ll send you updates on this idea

          0 comments  ·  Future release suggestions  ·  Flag idea as inappropriate…  ·  Admin →
        • 1 vote
          Sign in
          Check!
          (thinking…)
          Reset
          or sign in with
          • facebook
          • google
            Password icon
            Signed in as (Sign out)

            We’ll send you updates on this idea

            0 comments  ·  Future release suggestions  ·  Flag idea as inappropriate…  ·  Admin →

            We’re currently available in the US, UK and Canada and we’ll look to expand to more regions in the coming months. When more information on geographic expansion becomes available, we’ll post it on the Office 365 public roadmap at https://products.office.com/business/office-365-roadmap. Thanks for creating this comment so we know you’re interested in having the product available in Latin America!

          • Replied to mailouts not going to shared mailbox?

            Am I correct in thinking that we cannot set the 'reply-to' field in the mail sendouts? At the moment we have marketing mailouts that seem to be replying to the user logged in to 365 to send them and it doesn't seem there is a way of setting an valid alternative send-from or reply-to e-mail address?

            1 vote
            Sign in
            Check!
            (thinking…)
            Reset
            or sign in with
            • facebook
            • google
              Password icon
              Signed in as (Sign out)

              We’ll send you updates on this idea

              2 comments  ·  Product improvements  ·  Flag idea as inappropriate…  ·  Admin →

              Yes, that’s correct. You cannot currently set the Reply-to field. Replies go to the individual who sent the email. Would you prefer to have a shared mailbox? It would be great to hear more about your needs there. We have considered allowing for more flexibility around Reply-to, but we started with something simple that wouldn’t require another mailbox to be checked or managed.

            • Made for the iPad Pro

              Can you optimize the Connections app for the iPad Pro? Would like to use it but not on a small device like the iPhone. Would get a lot more use of the app on the iPad.

              1 vote
              Sign in
              Check!
              (thinking…)
              Reset
              or sign in with
              • facebook
              • google
                Password icon
                Signed in as (Sign out)

                We’ll send you updates on this idea

                0 comments  ·  Flag idea as inappropriate…  ·  Admin →
              • Any way to talk with the someone from new Connections Email tool department?

                My product, NiftyImages.com offers personalized image and countdown timers that integrate into all current email platforms and we would like to make sure your Connections clients can use our tool as well. Some early access for testing or integration talks would be great!

                1 vote
                Sign in
                Check!
                (thinking…)
                Reset
                or sign in with
                • facebook
                • google
                  Password icon
                  Signed in as (Sign out)

                  We’ll send you updates on this idea

                  0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                  Hi Kevin, thank you for your interest! Right now we’re not looking into partner features—we want to make sure our core scenarios are well-oiled. We have taken note of your request, and our Business Development team will reach out to you in the future when we get to the stage of evaluating partnership opportunities. Thanks again!

                1 3 Next →
                • Don't see your idea?

                Microsoft Connections email marketing

                Feedback and Knowledge Base