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Microsoft Connections email marketing

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Microsoft Connections is an email marketing tool inside of Office 365 Business Center. Use this forum to share some ideas or suggestions to improve!

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  1. The new office 365 business center includes email marketing

    The new office 365 business center includes "email marketing" mailing list includes the option for a sign-up page. On the banner of the sign-up page the text "sign up for updates and promotions" Admins should be allowed to change the text for the signup page.

    15 votes
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      0 comments  ·  Product improvements  ·  Flag idea as inappropriate…  ·  Admin →
    • Greater Flexibility with Editing Email Campaigns

      Everything from font to footer is limited to the defaults, need to be able to customise current template.

      12 votes
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        1 comment  ·  Flag idea as inappropriate…  ·  Admin →
      • scheduling campaigns

        Make it possible to schedule campaigns for future delivery. It isn't always convenient to draft the campaign at the moment you want to send it.

        3 votes
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          1 comment  ·  Product improvements  ·  Flag idea as inappropriate…  ·  Admin →

          Good news — we’re now rolling out a “scheduled send” feature to Connections users now! You may already see it, and if not, you should see it within the next few weeks.

          When the scheduled send feature is available for your account, it will appear on the final preview screen before sending.

          You’ll see a note just above the To and Subject lines indicating “This campaign will be sent immediately” with a link to Edit when the campaign should be sent.

          We’d love to hear feedback on how you like this new functionality.

        • Import and add to specific mailing list

          During the import there is a option to enable marketing email however we would need to have the option to add people to specific mailing lists as currently it adds them to all mailing lists including ones that are not relevant to them.

          2 votes
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            0 comments  ·  Future release suggestions  ·  Flag idea as inappropriate…  ·  Admin →
          • Auto-unsubscribing bug in Connections

            I run a mailing list in Connections and noticed a much larger than average percentage of users unsubscribed. Some of these in the months that followed then telephoned and complained they hadn't got our mailout. In discussion and sessions with support, it appears as though if ever an email is not successfully sent to (for example, inbox full etc), the contact is auto-unsubscribed, or so it seems.

            I know from past mailout uses (constant contact for example), that some contacts return email not successfully sent, but in fact they have got them when you speak to them about it. Constant…

            1 vote
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              1 comment  ·  Product improvements  ·  Flag idea as inappropriate…  ·  Admin →

              We’re investigating this issue and we’ll reach out to you via email so we can work with you to understand what’s gone wrong.

              The intended behavior is to unsubscribe users when the email provider responds with a permanent errors — for example, when the email provider tells us the email address does not exist. We’re taking this step to protect your spam reputation with that email provider, since some providers penalize senders who send to addresses that don’t exist.

              However, this should not be unsubscribing users who experience temporary issues (like their mailbox is full), and we will investigate why your subscribers with valid email addresses were unsubscribed. Thank you for all the information you provided to help us take a look.

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