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Microsoft Connections email marketing

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Microsoft Connections is an email marketing tool inside of Office 365 Business Center. Use this forum to share some ideas or suggestions to improve!

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  1. Easier de-duping

    I had a failed attempt at importing my data into Connections, so I deleted all the contacts and started again. I now have a (more or less) clean list assigned to various mailing lists but this has brought about its own issues.

    My suggestions are:

    1) I have a complete set of duplicates (and more - 832 people in Contacts but 1,705 people on the 'Everyone' list) with no reassurance that, if I use this list, it won't send each mail twice!
    2) Provide an easier way of searching for duplicates in the contacts list. At present all you seem…

    16 votes
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      1 comment  ·  Product improvements  ·  Flag idea as inappropriate…  ·  Admin →
    • Customise the welcome email

      When someone signs up and confirms to join the mailing list, it would be nice to customise the email that is sent to them when they confirm their subscription to the mailing list.

      2 votes
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        0 comments  ·  Product improvements  ·  Flag idea as inappropriate…  ·  Admin →
      • CONTACTOS EN BANDEJA ENTRADA Y NOMBRE REMITENTE COGER EL DE AGENDA

        Hello everyone,
        my suggestion is:

        In the inbox, the sender name that you see should be able to be changed by the name you have recorded in the contacts or calendar.
        All other email management programs do it and on cell phones as well.
        More than anything that many times you have to decipher email that we know where it comes from and if it is a contact that you already have established.

        Waiting for you to implement it.

        Thank you very much

        1 vote
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          0 comments  ·  Future release suggestions  ·  Flag idea as inappropriate…  ·  Admin →
        • A Future for all. projects

          Perché nn create un computer che cresce in base all eta di chi lo utilizza, man mano che il bambino cresce il pc si aggiorna aggiungendo contenuti in base all eta di chi lo utilizza..stessa cosa in per le persone anziane piu si diventa anziani piu si ingrandiscono i caratteri più si semplifica con programmi pre istallati. Che...contattami se volete l intero plan..

          1 vote
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            0 comments  ·  Future release suggestions  ·  Flag idea as inappropriate…  ·  Admin →
          • Resend a campaign to addressees who haven't opened the email

            It would be useful to be able to resend a campaign to only those people who haven't yet opened the email.

            1 vote
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              0 comments  ·  Flag idea as inappropriate…  ·  Admin →
            • Can you create a template with publisher or word use for campaign template?

              I would like to create a template in Publisher or word and use this template in the Email Campaign.

              4 votes
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                0 comments  ·  Product improvements  ·  Flag idea as inappropriate…  ·  Admin →
              • delete expired campaigns

                There should be a way to delete campaigns to manage storage. I have generated a number of campaigns simply in testing. I would like to delete them and, once I use Connections in production, be able to delete old campaigns so that I don't need to scroll through hundreds of ages to find one I want to replicate.

                1 vote
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                  0 comments  ·  Product improvements  ·  Flag idea as inappropriate…  ·  Admin →
                • Contacts filter for those not on a mailing list

                  Within contacts you can filter in various manners but cannot filter those that are not on a mailing list so that you can allocate accordingly, or mailing list specific. Those not on a mailing list may have signed up via the 'sign up page' in Connections but you will have no idea who has signed up. So suggested filter options in Contacts:

                  Contacts not on a mailing list.
                  New contacts, added within last 30 days.
                  Mailing list specific.

                  Plus notification by email of new sign ups (an option to turn this off should be included as some might receive excessive…

                  1 vote
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                    0 comments  ·  Product improvements  ·  Flag idea as inappropriate…  ·  Admin →
                  • WHERE CAN I FIND SOMEWHERE TO COMPLAIN ABOUT THE NEW SET UPON THE MAIL PAGE?

                    RETURN TO OUTLOOK EMAIL ORIGINAL SET UP PAGE, NEW ONE READING PANE TOO SMALL, PRINT TOO SMALL, DIFFICULT TO FIND MESSAGES IN 'JUNK' and 'SENT.

                    1 vote
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                      0 comments  ·  Product improvements  ·  Flag idea as inappropriate…  ·  Admin →
                    • Allow custom domains for outbound email address

                      Please allow me to send from my custom domain like mycompany.com rather than mycompany.mssend.com

                      10 votes
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                        3 comments  ·  Product improvements  ·  Flag idea as inappropriate…  ·  Admin →
                      • Office 365 Graph Content Pack in Power BI and Data Connector in Flow/Power Apps

                        Office Graph Data is extremely valuable. Being able to access it in Power BI, Flow and Power Apps is hugely valuable. It's possible with custom connectors/home brew now. It needs to be available to power users without code.

                        1 vote
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                          0 comments  ·  Future release suggestions  ·  Flag idea as inappropriate…  ·  Admin →
                        • Download results

                          You can upload data from a csv but no way to download. would be good if could download all data, contacts with campaign results, i.e. success, failed delivery, unsubscribe etc. so we could then bulk edit and re upload changes. i need to be able to download so can update our crm system. don't like the idea of copy and pasting for the next few hours

                          2 votes
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                            0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                          • scheduling campaigns

                            Make it possible to schedule campaigns for future delivery. It isn't always convenient to draft the campaign at the moment you want to send it.

                            3 votes
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                              1 comment  ·  Product improvements  ·  Flag idea as inappropriate…  ·  Admin →

                              Good news — we’re now rolling out a “scheduled send” feature to Connections users now! You may already see it, and if not, you should see it within the next few weeks.

                              When the scheduled send feature is available for your account, it will appear on the final preview screen before sending.

                              You’ll see a note just above the To and Subject lines indicating “This campaign will be sent immediately” with a link to Edit when the campaign should be sent.

                              We’d love to hear feedback on how you like this new functionality.

                            • Allow me to choose the Reply to address

                              Please allow me to set the reply-to address for my campaigns.

                              3 votes
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                                1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                              • Auto-unsubscribing bug in Connections

                                I run a mailing list in Connections and noticed a much larger than average percentage of users unsubscribed. Some of these in the months that followed then telephoned and complained they hadn't got our mailout. In discussion and sessions with support, it appears as though if ever an email is not successfully sent to (for example, inbox full etc), the contact is auto-unsubscribed, or so it seems.

                                I know from past mailout uses (constant contact for example), that some contacts return email not successfully sent, but in fact they have got them when you speak to them about it. Constant…

                                1 vote
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                                  1 comment  ·  Product improvements  ·  Flag idea as inappropriate…  ·  Admin →

                                  We’re investigating this issue and we’ll reach out to you via email so we can work with you to understand what’s gone wrong.

                                  The intended behavior is to unsubscribe users when the email provider responds with a permanent errors — for example, when the email provider tells us the email address does not exist. We’re taking this step to protect your spam reputation with that email provider, since some providers penalize senders who send to addresses that don’t exist.

                                  However, this should not be unsubscribing users who experience temporary issues (like their mailbox is full), and we will investigate why your subscribers with valid email addresses were unsubscribed. Thank you for all the information you provided to help us take a look.

                                • Can we import contacts from Dynamics 366 into Microsoft Connections?

                                  It doesn’t appear that there is any ability to import contacts from Dynamics 365 into Miscrosft Connections. In Dynamics 365 we now have the ability to create unique contact lists. And because Dynamics 365 and Microsoft Connections are together in the same platform you would think and expect that this capability would naturally be made available.

                                  1 vote
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                                    0 comments  ·  Product improvements  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Allow us to fill out multiple e-mail addresses of contacts when creating the inquiry.

                                    *English follows Japanese

                                    ■Title(件名):問合せ時に連絡先のメール アドレスを複数入力できるようにしてほしい

                                    Allow us to fill out multiple e-mail addresses of contacts when creating the inquiry.
                                    ***************
                                    ■Description(内容):
                                    問合せ時に連絡先のメール アドレスを複数入力できるようにしてほしい

                                    I hope you to improve the system that allows us to fill out multiple e-mail addresses of contacts when creating the inquiry.

                                    Thank you for your consideration.

                                    2 votes
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                                      0 comments  ·  Future release suggestions  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Allow embedding of video

                                      Hello,

                                      Please allow embedding of video directly onto new and existing templates.

                                      Thank you.

                                      1 vote
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                                        1 comment  ·  Product improvements  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Import and add to specific mailing list

                                        During the import there is a option to enable marketing email however we would need to have the option to add people to specific mailing lists as currently it adds them to all mailing lists including ones that are not relevant to them.

                                        2 votes
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                                          0 comments  ·  Future release suggestions  ·  Flag idea as inappropriate…  ·  Admin →
                                        • When will it be available in France ? We have Office Business Premium, with the monthly updates, but do not have access yet to Connections

                                          When will it be available in France ? We have Office Business Premium, with the monthly updates, but do not have access yet to Connections

                                          1 vote
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                                            0 comments  ·  Future release suggestions  ·  Flag idea as inappropriate…  ·  Admin →
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