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Microsoft Connections email marketing

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Microsoft Connections is an email marketing tool inside of Office 365 Business Center. Use this forum to share some ideas or suggestions to improve!

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  1. Easier and more useful template creation/control

    The campaign templates are really basic and appear that they are only built for mobile devices by size. They look fine for a few things, but there is no way to do custom coding with it or get a higher end (professional) look and feel. I tried to put 600x338 pixel image in a template and it would not let me resize to fit the predetermined box (which is pretty much square). Adding more links to the template document would be helpful. You can add one link basically to the announcement template, plus all your social links, so very limited.…

    17 votes
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      2 comments  ·  Product improvements  ·  Flag idea as inappropriate…  ·  Admin →

      Hi Brian,

      Thank you again for your additional feedback!

      I would like to try to summarize your ideas/questions, as it will help the team identify the different pieces they might be able to help on.

      Your Suggestions:

      1. You would like more flexibility with the look and feel of campaigns—for example the image you were trying to add was different from the aspect ratio of the template.

      2. You would like to add more links to the templates. (You are correct that right now, the “Referral” campaign doesn’t allow any custom links, and the “Announcement” campaign allows just one. However the “Newsletter” template allows as many links as you like).

      3. You would like to have the ability to edit HTML directly or import a pre-made HTML template

      4. You would like to have the ability to pick a custom accent color.

      Your Questions:

      1. Where is the “join” function?…

    • Easier de-duping

      I had a failed attempt at importing my data into Connections, so I deleted all the contacts and started again. I now have a (more or less) clean list assigned to various mailing lists but this has brought about its own issues.

      My suggestions are:

      1) I have a complete set of duplicates (and more - 832 people in Contacts but 1,705 people on the 'Everyone' list) with no reassurance that, if I use this list, it won't send each mail twice!
      2) Provide an easier way of searching for duplicates in the contacts list. At present all you seem…

      16 votes
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        1 comment  ·  Product improvements  ·  Flag idea as inappropriate…  ·  Admin →
      • The new office 365 business center includes email marketing

        The new office 365 business center includes "email marketing" mailing list includes the option for a sign-up page. On the banner of the sign-up page the text "sign up for updates and promotions" Admins should be allowed to change the text for the signup page.

        15 votes
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          1 comment  ·  Product improvements  ·  Flag idea as inappropriate…  ·  Admin →
        • Better Contact Control - Connections Campaigns

          The Business Center Contacts and mailing lists are "clunky" and difficult for larger campaigns. The ability to have custom fields and filter on them for campaigns would be a huge improvement. We want to do several campaigns grouped by sales people, but when creating a mailing list you have to manually click on each user instead of querying a group by a particular field. Also, how about tracking the email results, especially if undeliverable? Custom fields would also be helpful to follow up on certain items like if the contact has become stale, setting up geographical regions for campaigns and…

          14 votes
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            2 comments  ·  Product improvements  ·  Flag idea as inappropriate…  ·  Admin →

            Hi Brian,

            Thanks for the great feedback! If I’m understanding you correctly, you’re making four distinct but related suggestions:

            1. Improve the contacts list by allowing custom fields (some of your ideas are geographical region, whether they’re still an active customer, which salesperson they work with)
            2. Improve the Email Marketing feature by allowing you to bulk-add contacts to a mailing list after filtering by those custom values
            3. Track whether any emails were undeliverable (and add that as another field on the contact?)
            4. Enable bulk-updating contacts using a spreadsheet / database / PowerShell.

            All of these are great suggestions and we’ll be considering these in the future.

          • Enable a Flow or Custom API to integrate with Microsoft Connections

            Currently, I am using MailChimp to Outlook Contacts Flow. In addition, I use MailChimp for newsletters. It would be nice if we could use a form or REST call to add contacts to list. For example, on my Facebook page, I have a custom form to subscribe visitors to my newsletter. Additionally, I have a form on my website where it would be nice to add users that submit an email to the Microsoft Connections Contact List. Lastly, I would really like to avoid using MailChimp and just keep everything in O365. I know I can just import Outlook contacts…

            14 votes
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              1 comment  ·  Product improvements  ·  Flag idea as inappropriate…  ·  Admin →
            • Allow custom domains for outbound email address

              Please allow me to send from my custom domain like mycompany.com rather than mycompany.mssend.com

              10 votes
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                3 comments  ·  Product improvements  ·  Flag idea as inappropriate…  ·  Admin →
              • Multiple Business Profiles

                At our company, we have different domains for different business units, and it would be helpful if Microsoft Connections would allow for completely separate setup of lists, templates, etc between the different domains OR the ability to create a Microsoft Connections instance based on a Group or Team Site in SharePoint Online.

                9 votes
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                  0 comments  ·  Product improvements  ·  Flag idea as inappropriate…  ·  Admin →
                • Can you create a template with publisher or word use for campaign template?

                  I would like to create a template in Publisher or word and use this template in the Email Campaign.

                  4 votes
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                    0 comments  ·  Product improvements  ·  Flag idea as inappropriate…  ·  Admin →
                  • Customise the welcome email

                    When someone signs up and confirms to join the mailing list, it would be nice to customise the email that is sent to them when they confirm their subscription to the mailing list.

                    3 votes
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                      0 comments  ·  Product improvements  ·  Flag idea as inappropriate…  ·  Admin →
                    • scheduling campaigns

                      Make it possible to schedule campaigns for future delivery. It isn't always convenient to draft the campaign at the moment you want to send it.

                      3 votes
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                        1 comment  ·  Product improvements  ·  Flag idea as inappropriate…  ·  Admin →

                        Good news — we’re now rolling out a “scheduled send” feature to Connections users now! You may already see it, and if not, you should see it within the next few weeks.

                        When the scheduled send feature is available for your account, it will appear on the final preview screen before sending.

                        You’ll see a note just above the To and Subject lines indicating “This campaign will be sent immediately” with a link to Edit when the campaign should be sent.

                        We’d love to hear feedback on how you like this new functionality.

                      • delete expired campaigns

                        There should be a way to delete campaigns to manage storage. I have generated a number of campaigns simply in testing. I would like to delete them and, once I use Connections in production, be able to delete old campaigns so that I don't need to scroll through hundreds of ages to find one I want to replicate.

                        2 votes
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                          0 comments  ·  Product improvements  ·  Flag idea as inappropriate…  ·  Admin →
                        • VISIO should be included app for E3

                          my business subscribes to Enterprise 3 MS Office. Upon learning that VISIO is an extra application for purchase i was stunned at how MS makes money but small business can't at this rate. Make VISIO a full function online and desktop inclusion for E3 users

                          1 vote
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                            0 comments  ·  Product improvements  ·  Flag idea as inappropriate…  ·  Admin →
                          • Outlook Email Address Extractor

                            Outlook Email Address Extractor is powerful software designed to collect email ids from Outlook account. https://www.kmttech.com/email-extractor.html

                            1 vote
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                              0 comments  ·  Product improvements  ·  Flag idea as inappropriate…  ·  Admin →
                            • suggest to develop an approval required process if someone sends an email to more than some limited recipients.

                              suggest to develop an approval required process if someone sends an email to more than som

                              1 vote
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                                0 comments  ·  Product improvements  ·  Flag idea as inappropriate…  ·  Admin →
                              • Unable to access shared mailbox via typing full email address

                                when I try to input full email address on "Open other mailbox" on OWA. unable to open shared mailbox. I believe that open other mailbox blank rely on GAL search result.

                                1 vote
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                                  0 comments  ·  Product improvements  ·  Flag idea as inappropriate…  ·  Admin →
                                • Contacts filter for those not on a mailing list

                                  Within contacts you can filter in various manners but cannot filter those that are not on a mailing list so that you can allocate accordingly, or mailing list specific. Those not on a mailing list may have signed up via the 'sign up page' in Connections but you will have no idea who has signed up. So suggested filter options in Contacts:

                                  Contacts not on a mailing list.
                                  New contacts, added within last 30 days.
                                  Mailing list specific.

                                  Plus notification by email of new sign ups (an option to turn this off should be included as some might receive excessive…

                                  1 vote
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                                    0 comments  ·  Product improvements  ·  Flag idea as inappropriate…  ·  Admin →
                                  • WHERE CAN I FIND SOMEWHERE TO COMPLAIN ABOUT THE NEW SET UPON THE MAIL PAGE?

                                    RETURN TO OUTLOOK EMAIL ORIGINAL SET UP PAGE, NEW ONE READING PANE TOO SMALL, PRINT TOO SMALL, DIFFICULT TO FIND MESSAGES IN 'JUNK' and 'SENT.

                                    1 vote
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                                      0 comments  ·  Product improvements  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Can we import contacts from Dynamics 366 into Microsoft Connections?

                                      It doesn’t appear that there is any ability to import contacts from Dynamics 365 into Miscrosft Connections. In Dynamics 365 we now have the ability to create unique contact lists. And because Dynamics 365 and Microsoft Connections are together in the same platform you would think and expect that this capability would naturally be made available.

                                      1 vote
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                                        0 comments  ·  Product improvements  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Auto-unsubscribing bug in Connections

                                        I run a mailing list in Connections and noticed a much larger than average percentage of users unsubscribed. Some of these in the months that followed then telephoned and complained they hadn't got our mailout. In discussion and sessions with support, it appears as though if ever an email is not successfully sent to (for example, inbox full etc), the contact is auto-unsubscribed, or so it seems.

                                        I know from past mailout uses (constant contact for example), that some contacts return email not successfully sent, but in fact they have got them when you speak to them about it. Constant…

                                        1 vote
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                                          1 comment  ·  Product improvements  ·  Flag idea as inappropriate…  ·  Admin →

                                          We’re investigating this issue and we’ll reach out to you via email so we can work with you to understand what’s gone wrong.

                                          The intended behavior is to unsubscribe users when the email provider responds with a permanent errors — for example, when the email provider tells us the email address does not exist. We’re taking this step to protect your spam reputation with that email provider, since some providers penalize senders who send to addresses that don’t exist.

                                          However, this should not be unsubscribing users who experience temporary issues (like their mailbox is full), and we will investigate why your subscribers with valid email addresses were unsubscribed. Thank you for all the information you provided to help us take a look.

                                        • Allow embedding of video

                                          Hello,

                                          Please allow embedding of video directly onto new and existing templates.

                                          Thank you.

                                          1 vote
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                                            1 comment  ·  Product improvements  ·  Flag idea as inappropriate…  ·  Admin →
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