Microsoft Connections email marketing

Give us your idea or suggestions on Microsoft Connections

Microsoft Connections is an email marketing tool inside of Office 365 Business Center. Use this forum to share some ideas or suggestions to improve!

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  1. Please activate it for Enterprise plans as well

    All our clients are below 100 employees, yet most of them are on Please activate it for Enterprise plans as wellOffice365 Plan E3, including us selves, and we are only 5 on the team.

    All the new goodies, Connections, Listings, Invoicing, MileIQ and Bookings, Outlook Customer Manager are only for Business Premium, why not let the companies that pay more opt-in on these as well?

    42 votes
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      thinking about it  ·  7 comments  ·  Flag idea as inappropriate…  ·  Admin →
    • Make connections available to all Edcucation customers

      I would like to see Microsoft Connections available for Education customers as well.

      12 votes
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        3 comments  ·  Flag idea as inappropriate…  ·  Admin →
      • The new office 365 business center includes email marketing

        The new office 365 business center includes "email marketing" mailing list includes the option for a sign-up page. On the banner of the sign-up page the text "sign up for updates and promotions" Admins should be allowed to change the text for the signup page.

        11 votes
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          0 comments  ·  Product improvements  ·  Flag idea as inappropriate…  ·  Admin →
        • Allow Customised outbound address for Campaign emails.

          All campaign emails are going to Junk because of the domain it is being sent from. Why is it not coming from my own domain. What is this .MSSend.com sub domain extension. I do not want to send spam emails, if so what is the point of this service.

          9 votes
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            3 comments  ·  Flag idea as inappropriate…  ·  Admin →
          • Enable a Flow or Custom API to integrate with Microsoft Connections

            Currently, I am using MailChimp to Outlook Contacts Flow. In addition, I use MailChimp for newsletters. It would be nice if we could use a form or REST call to add contacts to list. For example, on my Facebook page, I have a custom form to subscribe visitors to my newsletter. Additionally, I have a form on my website where it would be nice to add users that submit an email to the Microsoft Connections Contact List. Lastly, I would really like to avoid using MailChimp and just keep everything in O365. I know I can just import Outlook contacts…

            9 votes
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              1 comment  ·  Product improvements  ·  Flag idea as inappropriate…  ·  Admin →
            • Easier and more useful template creation/control

              The campaign templates are really basic and appear that they are only built for mobile devices by size. They look fine for a few things, but there is no way to do custom coding with it or get a higher end (professional) look and feel. I tried to put 600x338 pixel image in a template and it would not let me resize to fit the predetermined box (which is pretty much square). Adding more links to the template document would be helpful. You can add one link basically to the announcement template, plus all your social links, so very limited.…

              8 votes
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                0 comments  ·  Product improvements  ·  Flag idea as inappropriate…  ·  Admin →

                Hi Brian,

                Thank you again for your additional feedback!

                I would like to try to summarize your ideas/questions, as it will help the team identify the different pieces they might be able to help on.

                Your Suggestions:

                1. You would like more flexibility with the look and feel of campaigns—for example the image you were trying to add was different from the aspect ratio of the template.

                2. You would like to add more links to the templates. (You are correct that right now, the “Referral” campaign doesn’t allow any custom links, and the “Announcement” campaign allows just one. However the “Newsletter” template allows as many links as you like).

                3. You would like to have the ability to edit HTML directly or import a pre-made HTML template

                4. You would like to have the ability to pick a custom accent color.

                Your Questions:

                1. Where is the “join” function?…

              • Better Contact Control - Connections Campaigns

                The Business Center Contacts and mailing lists are "clunky" and difficult for larger campaigns. The ability to have custom fields and filter on them for campaigns would be a huge improvement. We want to do several campaigns grouped by sales people, but when creating a mailing list you have to manually click on each user instead of querying a group by a particular field. Also, how about tracking the email results, especially if undeliverable? Custom fields would also be helpful to follow up on certain items like if the contact has become stale, setting up geographical regions for campaigns and…

                7 votes
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                  1 comment  ·  Product improvements  ·  Flag idea as inappropriate…  ·  Admin →

                  Hi Brian,

                  Thanks for the great feedback! If I’m understanding you correctly, you’re making four distinct but related suggestions:

                  1. Improve the contacts list by allowing custom fields (some of your ideas are geographical region, whether they’re still an active customer, which salesperson they work with)
                  2. Improve the Email Marketing feature by allowing you to bulk-add contacts to a mailing list after filtering by those custom values
                  3. Track whether any emails were undeliverable (and add that as another field on the contact?)
                  4. Enable bulk-updating contacts using a spreadsheet / database / PowerShell.

                  All of these are great suggestions and we’ll be considering these in the future.

                • Greater Flexibility with Editing Email Campaigns

                  Everything from font to footer is limited to the defaults, need to be able to customise current template.

                  6 votes
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                    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                  • Multiple Business Profiles

                    At our company, we have different domains for different business units, and it would be helpful if Microsoft Connections would allow for completely separate setup of lists, templates, etc between the different domains OR the ability to create a Microsoft Connections instance based on a Group or Team Site in SharePoint Online.

                    5 votes
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                      0 comments  ·  Product improvements  ·  Flag idea as inappropriate…  ·  Admin →
                    • Make an embeddable signup form for websites

                      Would it be possible to make the signup page(s) available as embeds that could be inserted into web pages? I'd like to place the signup box on every page within my site and not just the link to the signup page.

                      4 votes
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                        0 comments  ·  Future release suggestions  ·  Flag idea as inappropriate…  ·  Admin →
                      • Please bring this to Non-Profit subscriptions too.

                        It would be great to see this appear for the non profit users.

                        3 votes
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                          1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                        • 3 votes
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                            0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                          • Different Signup pages for each Mailing List

                            My use-case for Connections involves a variety of "customer" types (clients, partners, students, contacts). If it not always possible for me to manually review the "Everyone" list and manually add people to appropriate Mailing Lists, mainly because I'd then need to know everyone's name.

                            Would it be possible to have different (and customizable?) signup pages for each mailing list, or at least a URL slug that can be appended and pass through the sign-up to a field about the customer so I can track by URL used for signup? I'd like to email my corporate training clients (students) about completely…

                            2 votes
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                              0 comments  ·  Future release suggestions  ·  Flag idea as inappropriate…  ·  Admin →

                              Hi Chase, thanks for the suggestion and use cases. We agree that having to manually manage your mailing lists isn’t always the best solution, and letting your customers subscribe or unsubscribe from specific mailing lists is something that we are looking into adding in a future release.

                            • My MS Connections test campaign to my own Outlook business address ended up in junk folder!

                              It doesn't bode well when your Microsoft Connections test campaign sent to your own Microsoft Office 365 business email address ends up in your Outlook 365 Junk Mail filter! If Outlook 365 doesn't even recognize it's own domain and lists it as spam (mssend.com), then I can only imagine that the actual recipients who might be on other servers such as gmail and yahoo will never see it because it will end up in their spam filter as well. Why does Connections use this "mssend" domain instead of my own? How can I use a campaign with a "click here…

                              2 votes
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                                1 comment  ·  Product improvements  ·  Flag idea as inappropriate…  ·  Admin →
                              • Support needed in Power bi Pro

                                Support needed in Power bi Pro

                                2 votes
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                                  thinking about it  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                                • Can Connections access distribution list from O365 E-mail?

                                  Can Connections access distribution list from O365 E-mail?

                                  1 vote
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                                    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                    Could you tell us more about your request? Are you using your existing O365 email to send mails to your customers today by adding them to a Distribution List (DL) and sending to that? Would it be valuable if you could import your DL into Connections as a mailing list? Or is there more you’d like to see? Your answers will help us make sure we evaluate the right functionality. Thanks for taking the time to leave a comment!

                                  • Replied to mailouts not going to shared mailbox?

                                    Am I correct in thinking that we cannot set the 'reply-to' field in the mail sendouts? At the moment we have marketing mailouts that seem to be replying to the user logged in to 365 to send them and it doesn't seem there is a way of setting an valid alternative send-from or reply-to e-mail address?

                                    1 vote
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                                      2 comments  ·  Product improvements  ·  Flag idea as inappropriate…  ·  Admin →

                                      Yes, that’s correct. You cannot currently set the Reply-to field. Replies go to the individual who sent the email. Would you prefer to have a shared mailbox? It would be great to hear more about your needs there. We have considered allowing for more flexibility around Reply-to, but we started with something simple that wouldn’t require another mailbox to be checked or managed.

                                    • Any way to talk with the someone from new Connections Email tool department?

                                      My product, NiftyImages.com offers personalized image and countdown timers that integrate into all current email platforms and we would like to make sure your Connections clients can use our tool as well. Some early access for testing or integration talks would be great!

                                      1 vote
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                                        0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                        Hi Kevin, thank you for your interest! Right now we’re not looking into partner features—we want to make sure our core scenarios are well-oiled. We have taken note of your request, and our Business Development team will reach out to you in the future when we get to the stage of evaluating partnership opportunities. Thanks again!

                                      • When will it be available in France ? We have Office Business Premium, with the monthly updates, but do not have access yet to Connections

                                        When will it be available in France ? We have Office Business Premium, with the monthly updates, but do not have access yet to Connections

                                        1 vote
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                                          0 comments  ·  Future release suggestions  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Made for the iPad Pro

                                          Can you optimize the Connections app for the iPad Pro? Would like to use it but not on a small device like the iPhone. Would get a lot more use of the app on the iPad.

                                          1 vote
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