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Microsoft Connections email marketing

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Microsoft Connections is an email marketing tool inside of Office 365 Business Center. Use this forum to share some ideas or suggestions to improve!

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  1. Please activate it for Enterprise plans as well

    All our clients are below 100 employees, yet most of them are on Please activate it for Enterprise plans as wellOffice365 Plan E3, including us selves, and we are only 5 on the team.

    All the new goodies, Connections, Listings, Invoicing, MileIQ and Bookings, Outlook Customer Manager are only for Business Premium, why not let the companies that pay more opt-in on these as well?

    59 votes
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      thinking about it  ·  12 comments  ·  Flag idea as inappropriate…  ·  Admin →
    • Better Contact Control - Connections Campaigns

      The Business Center Contacts and mailing lists are "clunky" and difficult for larger campaigns. The ability to have custom fields and filter on them for campaigns would be a huge improvement. We want to do several campaigns grouped by sales people, but when creating a mailing list you have to manually click on each user instead of querying a group by a particular field. Also, how about tracking the email results, especially if undeliverable? Custom fields would also be helpful to follow up on certain items like if the contact has become stale, setting up geographical regions for campaigns and…

      14 votes
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        2 comments  ·  Product improvements  ·  Flag idea as inappropriate…  ·  Admin →

        Hi Brian,

        Thanks for the great feedback! If I’m understanding you correctly, you’re making four distinct but related suggestions:

        1. Improve the contacts list by allowing custom fields (some of your ideas are geographical region, whether they’re still an active customer, which salesperson they work with)
        2. Improve the Email Marketing feature by allowing you to bulk-add contacts to a mailing list after filtering by those custom values
        3. Track whether any emails were undeliverable (and add that as another field on the contact?)
        4. Enable bulk-updating contacts using a spreadsheet / database / PowerShell.

        All of these are great suggestions and we’ll be considering these in the future.

      • Easier and more useful template creation/control

        The campaign templates are really basic and appear that they are only built for mobile devices by size. They look fine for a few things, but there is no way to do custom coding with it or get a higher end (professional) look and feel. I tried to put 600x338 pixel image in a template and it would not let me resize to fit the predetermined box (which is pretty much square). Adding more links to the template document would be helpful. You can add one link basically to the announcement template, plus all your social links, so very limited.…

        13 votes
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          2 comments  ·  Product improvements  ·  Flag idea as inappropriate…  ·  Admin →

          Hi Brian,

          Thank you again for your additional feedback!

          I would like to try to summarize your ideas/questions, as it will help the team identify the different pieces they might be able to help on.

          Your Suggestions:

          1. You would like more flexibility with the look and feel of campaigns—for example the image you were trying to add was different from the aspect ratio of the template.

          2. You would like to add more links to the templates. (You are correct that right now, the “Referral” campaign doesn’t allow any custom links, and the “Announcement” campaign allows just one. However the “Newsletter” template allows as many links as you like).

          3. You would like to have the ability to edit HTML directly or import a pre-made HTML template

          4. You would like to have the ability to pick a custom accent color.

          Your Questions:

          1. Where is the “join” function?…

        • The new office 365 business center includes email marketing

          The new office 365 business center includes "email marketing" mailing list includes the option for a sign-up page. On the banner of the sign-up page the text "sign up for updates and promotions" Admins should be allowed to change the text for the signup page.

          13 votes
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            0 comments  ·  Product improvements  ·  Flag idea as inappropriate…  ·  Admin →
          • Make connections available to all Edcucation customers

            I would like to see Microsoft Connections available for Education customers as well.

            12 votes
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              3 comments  ·  Flag idea as inappropriate…  ·  Admin →
            • Enable a Flow or Custom API to integrate with Microsoft Connections

              Currently, I am using MailChimp to Outlook Contacts Flow. In addition, I use MailChimp for newsletters. It would be nice if we could use a form or REST call to add contacts to list. For example, on my Facebook page, I have a custom form to subscribe visitors to my newsletter. Additionally, I have a form on my website where it would be nice to add users that submit an email to the Microsoft Connections Contact List. Lastly, I would really like to avoid using MailChimp and just keep everything in O365. I know I can just import Outlook contacts…

              11 votes
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                1 comment  ·  Product improvements  ·  Flag idea as inappropriate…  ·  Admin →
              • Greater Flexibility with Editing Email Campaigns

                Everything from font to footer is limited to the defaults, need to be able to customise current template.

                9 votes
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                  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                • Multiple Business Profiles

                  At our company, we have different domains for different business units, and it would be helpful if Microsoft Connections would allow for completely separate setup of lists, templates, etc between the different domains OR the ability to create a Microsoft Connections instance based on a Group or Team Site in SharePoint Online.

                  9 votes
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                    0 comments  ·  Product improvements  ·  Flag idea as inappropriate…  ·  Admin →
                  • Make an embeddable signup form for websites

                    Would it be possible to make the signup page(s) available as embeds that could be inserted into web pages? I'd like to place the signup box on every page within my site and not just the link to the signup page.

                    8 votes
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                      1 comment  ·  Future release suggestions  ·  Flag idea as inappropriate…  ·  Admin →
                    • Allow custom domains for outbound email address

                      Please allow me to send from my custom domain like mycompany.com rather than mycompany.mssend.com

                      7 votes
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                        2 comments  ·  Product improvements  ·  Flag idea as inappropriate…  ·  Admin →
                      • Please bring this to Non-Profit subscriptions too.

                        It would be great to see this appear for the non profit users.

                        7 votes
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                          1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                        • 5 votes
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                            1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                          • Can you create a template with publisher or word use for campaign template?

                            I would like to create a template in Publisher or word and use this template in the Email Campaign.

                            4 votes
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                              0 comments  ·  Product improvements  ·  Flag idea as inappropriate…  ·  Admin →
                            • Different Signup pages for each Mailing List

                              My use-case for Connections involves a variety of "customer" types (clients, partners, students, contacts). If it not always possible for me to manually review the "Everyone" list and manually add people to appropriate Mailing Lists, mainly because I'd then need to know everyone's name.

                              Would it be possible to have different (and customizable?) signup pages for each mailing list, or at least a URL slug that can be appended and pass through the sign-up to a field about the customer so I can track by URL used for signup? I'd like to email my corporate training clients (students) about completely…

                              4 votes
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                                1 comment  ·  Future release suggestions  ·  Flag idea as inappropriate…  ·  Admin →

                                Hi Chase, thanks for the suggestion and use cases. We agree that having to manually manage your mailing lists isn’t always the best solution, and letting your customers subscribe or unsubscribe from specific mailing lists is something that we are looking into adding in a future release.

                              • scheduling campaigns

                                Make it possible to schedule campaigns for future delivery. It isn't always convenient to draft the campaign at the moment you want to send it.

                                3 votes
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                                  1 comment  ·  Product improvements  ·  Flag idea as inappropriate…  ·  Admin →

                                  Good news — we’re now rolling out a “scheduled send” feature to Connections users now! You may already see it, and if not, you should see it within the next few weeks.

                                  When the scheduled send feature is available for your account, it will appear on the final preview screen before sending.

                                  You’ll see a note just above the To and Subject lines indicating “This campaign will be sent immediately” with a link to Edit when the campaign should be sent.

                                  We’d love to hear feedback on how you like this new functionality.

                                • Allow me to choose the Reply to address

                                  Please allow me to set the reply-to address for my campaigns.

                                  3 votes
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                                    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Support needed in Power bi Pro

                                    Support needed in Power bi Pro

                                    3 votes
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                                      thinking about it  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Download results

                                      You can upload data from a csv but no way to download. would be good if could download all data, contacts with campaign results, i.e. success, failed delivery, unsubscribe etc. so we could then bulk edit and re upload changes. i need to be able to download so can update our crm system. don't like the idea of copy and pasting for the next few hours

                                      2 votes
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                                        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Allow us to fill out multiple e-mail addresses of contacts when creating the inquiry.

                                        *English follows Japanese

                                        ■Title(件名):問合せ時に連絡先のメール アドレスを複数入力できるようにしてほしい

                                        Allow us to fill out multiple e-mail addresses of contacts when creating the inquiry.
                                        ***************
                                        ■Description(内容):
                                        問合せ時に連絡先のメール アドレスを複数入力できるようにしてほしい

                                        I hope you to improve the system that allows us to fill out multiple e-mail addresses of contacts when creating the inquiry.

                                        Thank you for your consideration.

                                        2 votes
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                                          0 comments  ·  Future release suggestions  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Import and add to specific mailing list

                                          During the import there is a option to enable marketing email however we would need to have the option to add people to specific mailing lists as currently it adds them to all mailing lists including ones that are not relevant to them.

                                          2 votes
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                                            0 comments  ·  Future release suggestions  ·  Flag idea as inappropriate…  ·  Admin →
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