MS Outlook Calendar function has unwanted autoprocessing that prevents user from being notified of minor meeting changes.
I have worked with multiple Microsoff Premium Specialist only to find out that the Outlook Calendar has an unintended feature that prevents user from seeing minor update from meeting updates. If you have accepted a series of meeting and the originator makes a minor update (adds text or a file) but does not change the date, time or locatin, Outlook will send this is a NO RESPONSE required and automatically put this update in the DELETED items. It will update the calendar but will not timestamp when the update arrived. Without the update going to the inbox, you are not notified of information the organizer is sending out and if you do happen to notice the change to the calendar entry you have no time stamp to advise when the meeting text/file was changed. Need to have a programming change that prevents NO response update from going automatically to deleted items. It is causing more problems than whatever efficiency it is suppose to provide.
Olivia W commented
I agree that this behavior is very strange and confusing. I did find this answer from 2016 from MS. https://answers.microsoft.com/en-us/msoffice/forum/msoffice_outlook/meeting-invites-updates-not-delivered-to-inbox-but/d5927cf8-33b4-47eb-b885-931ad0c6bbe7
So I went into the https://outlook.office.com/owa and unchecked the "Delete invitations and responses that have been updated" under Settings->Calender->Events and invitations. I cannot find this setting in my outlook win desktop. I am not sure yet that this will work for me.
I agree that this is an issue. I am missing important updates in my meetings and not even realizing it because there is no notification about the changes.
Not many votes for this important issue.
Mainly because most people have not realised this is happening and going crazy thinking they missed the original
Alex Carlock commented
The odd thing for us is that this has been reported by one user, but I can't recreate it with two other users. This also seems to be an Office 365 Exchange side setting/"feature" as it happens even when Outlook is closed.
Need to resolve this/ Took me months to realise what was happening to updates
John Y. commented
Can anyone tell me if this would cause the location to revert back if the recipient made a change?
For example: If someone sends me a team or zoom meeting and I know that I will be in the car and I update the location to a one touch dial #, would this process find that the location is out of sync with the group invite and revert it?
In case anyone else is experiencing this issue, it's cause by an update to Outlook that changed the behavior. The fix is to change a setting on your O365 tenant through PowerShell to override the behavior:
Workaround via powershell:
- Connect to company O365 environment via PS session.
- Type Set-OrganizationConfig -VisibleMeetingUpdateProperties "AllProperties"
- Type get-organizationConfig again to verify change has been made.
William Beattie commented
I have been sent here by Microsoft Premier Support as a resolution to this issue.
This issue is causing users to miss important updates to meetings. Its crazy that to workaround this we will need to implement a Transport rule and a rule in every user's mailbox to send these updates to the Inbox instead of deleted items.
It would seem a simpler solution would be to fix the Outlook product rather than this sledgehammer approach to workaround it.
Microsoft Outlook Product team - please tell me we will get a fix to this in your RoadMap.
Jean-Philippe Gaul commented
We do have the same issue in our company. High Exects are missing important documents when they are not notify of a change in the scheduled meeting. `this behavior causes a lot of problems to them.
Agreed. I'm totally missing out on meeting updates, only to find them as unread email messages in my DELETED ITEMS folder! This is completely unwanted behavior and is not increasing productivity or efficiency whatsoever! Please leave these items in my INBOX and let me deal with them as they come in.