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Office 365 Security & Compliance

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Welcome to the Security (Protection) & Compliance UserVoice forum. We’re happy you’re here! If you have suggestions or ideas on how to improve Security or Compliance related features in O365, we’d love to hear them!

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How can we improve compliance or protect your users better in Office 365?

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  1. Ability to perform eDiscovery collections for specific Outlook Folders

    I have a requirement from a large customer (85K users) that needs to be able to perform eDiscovery collections for specific Outlook folders. We can do date range and Full Mbx collections, but not specific folders. This was possible on-premises, but not in Exchange Online ????

    83 votes
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      5 comments  ·  eDiscovery  ·  Flag idea as inappropriate…  ·  Admin →
    • Use Outlook junk mail actions to train hosted spam filters

      Junkmail filtering has been a constant pain point for me with O365 business and Outlook. The spam filters have an awfully high number of false positives, and only rarely capture real spam (I don't get much on these accounts). Most of the mail that gets filtered is from the same set of senders even though I constantly tell Outlook that these messages are not Junk. O365 needs to leverage this data to improve filtering reliability.

      83 votes
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        8 comments  ·  Spam & Phishing  ·  Flag idea as inappropriate…  ·  Admin →

        The Junk Email Reporting Add-in is our current solution for Outlook users. You can get the download for it, and learn more here:
        https://technet.microsoft.com/library/jj723127(v=exchg.150).aspx
        We do absolutely triage these submissions and use them to improve EOP.

        If you aren’t using Outlook, simply create a new mail to junk [AT] office365.microsoft.com and attach the entire message, including headers (see https://technet.microsoft.com/library/jj723151(v=exchg.150).aspx). We are looking at better reporting options for Mac and mobile users. What might be helpful here is commenting with which applications you use most.

        Administrators can also now go to http://aka.ms/FixSpam and troubleshoot their users’ most persistent spam issues.

        If you continue having difficulties, we recommend a support ticket to investigate current samples. It is frequently the case that a simple configuration issue is to blame — and support can help you figure this out.

      • Certificate of Destruction

        When applying the new unified retention policies across Office 365, and you have configured the policy to delete content after a specified period of time, is there any provisions for a review/approval process and/or a 'certificate of destruction' as an audit of what was deleted? This is a standard requirement for many Information Management teams as Courts of law look for prior review and approval for disposed content if called upon.

        80 votes
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          2 comments  ·  Flag idea as inappropriate…  ·  Admin →
        • Block Office Files with Macro's

          We are getting numerous malware attacks with zero hour Office files containing malicious Macro's, these are often blocked within 60-90 minutes but some are still being received by users. The signature is changing regularly so they aren't picked up by your scanners despite the original virus being around 12 months old.

          We do educate the users not to open them and Macro's are disabled, but blocking the content at the gateway would be better.

          Some of this functionality was available in Forefront for Exchange.

          78 votes
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            4 comments  ·  Malware  ·  Flag idea as inappropriate…  ·  Admin →
          • Allow Journal decryption in OME

            Currently RMS-encrypted mails can be decrypted for the purposes of journaling, but OME-encrypted mails - even though also based on RMS - does not have the same option. Set-IRMConfiguration -JournalReportDecryptionEnabled $true is used to enable RMS journal decryption. I suggest something similar is developed and made available for OME.

            78 votes
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              1 comment  ·  Message Encryption & Rights Management  ·  Flag idea as inappropriate…  ·  Admin →
            • Add ability to send the One-Time Passcode via SMS and NOT by e-mail

              Office 365 Message Encryption can be leveraged in case of a delegated inbox scenario. If an encrypted message is sent to a person who's inbox is delegated e.g. to a secretary the delegated has the ability to request a one-time passcode to the delegated inbox and so full access on the OME protected message can be gained.

              This scenario could be avoided by sending the one-time passcode using SMS because then the delegated has no access to the one-time passcode.

              74 votes
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              • Message Trace Attachment Attribute missing

                Message Trace do not include Attachment property and by only knowing attachment name you cannot find it. For example knowing a specific attachment has been leaked out from company but you cannot search it from the Trace.

                71 votes
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                  2 comments  ·  Message Trace  ·  Flag idea as inappropriate…  ·  Admin →
                • Office 365 needs a suite-wide URL web link shortener

                  I could increase the adoption of various features / apps in Office 365 if I had a URL web link shortener in my tenant.

                  For example, we recently had some groups working on shared Word documents via OneDrive. In order to help them get up-to-speed, I created a bit.ly link so that they could get directly to the OneDrive where we were all working together.

                  I am also trying to get people to send links to documents that they maintain versus copies. I have a mnemonic "send a link, helps me think, send a copy, make inbox sloppy."

                  If the…

                  71 votes
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                    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                  • Add multiple wildcard options to message trace capabilities

                    Please allow for the ability to use get-messagetrace in combination with multiple wildcard scenarios. For instance, if I want to see *@*.co.uk via a PowerShell query.

                    Example script
                    $mystart = (Get-Date).addhours(-72)
                    $myend = Get-Date
                    Get-MessageTrace -StartDate $mystart -EndDate $myend | where {$_.senderaddress -like "*@*.co.uk"}

                    This information use to be available with the ForeFront for Exchange on-prem solution and is still available with the Exchange on-prem Get-MessageTrackingLog function currently.

                    70 votes
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                      2 comments  ·  Message Trace  ·  Flag idea as inappropriate…  ·  Admin →
                    • add option to create a transport rule to send an automatic reply/response to a sender emailing a recipient in the organisation.

                      need an option to send an automatic reply/response to any sender emailing a specific recipient in the organisation via a transport rule. the option is available in Exchange 2013 so should be possible in Office 365. a rule from the mailbox is not suitable as this will only send the response once to each sender. the mailbox is not monitored so customers should be sent an acknowledgement email to confirm that their email has been received.

                      70 votes
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                        2 comments  ·  DLP & Transport Rules  ·  Flag idea as inappropriate…  ·  Admin →
                      • We do cannot trace emails based on Subject

                        We do cannot trace emails based on Subject , specially when we are dealing with SPAM emails that got delivered to almost all users

                        70 votes
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                          4 comments  ·  Message Trace  ·  Flag idea as inappropriate…  ·  Admin →
                        • DLP workflow

                          DLP workflow - currently there is effectively no DLP workflow. You can block emails from leaving by implementing a DLP policy, but you cannot create a workflow where items violating DLP are routed to a DLP admin team who review it, and can then take further action (review, release, escalate etc). This is pretty bread and butter stuff, and we have had to abandon using 365 DLP (we are using Mailguard for this instead) because it simply can't do what we and our customers need. DLP is not a simple "yes / no" - we've received hundreds of false positives…

                          67 votes
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                            6 comments  ·  DLP & Transport Rules  ·  Flag idea as inappropriate…  ·  Admin →
                          • Fix Advanced Threat Protection Attachment Scan When Email Is Auto-Forwarded

                            Currently ATP fails to release an attachment (continually displays ATP Scan in Progress in place of actual attachment) when the email with the "stuck" attachment has been auto-forwarded by a user with an Out-of-Office rule in place within the same email domain. Strangely, the email attachment is scanned just fine from the auto-forwarding recipient and can be manually forwarded to any recipient, but if it's auto-forwarded, the attachment stays stuck in an never displays as available. This has been reported to MS Support who attempted a work-around (which failed) Office 365 Ticket #30126-5487056 .

                            66 votes
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                              7 comments  ·  Advanced Security Management  ·  Flag idea as inappropriate…  ·  Admin →
                            • Office Message Encryption - Link instead of HTML attachment

                              Enable encryption to be a link in the body of the message instead of an attachment. Many filters block html attachments.

                              65 votes
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                              • Custom Safety Tips

                                We would really like to be able to raise a few custom Safety Tips on inbound messages.

                                For starters, it would be great to raise a Safety Tip on every message originating from an external sender, i.e. every inbound message. A simple safety tip that read "Notice: This message was sent from outside our organization. Please use caution with links an attachments" would work wonders.

                                Another Safety Tip, perhaps with a warning level, to flag messages that fail SPF checks would also help.

                                The idea is to provide actionable information to message recipients so that they can make better decisions…

                                65 votes
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                                  5 comments  ·  Spam & Phishing  ·  Flag idea as inappropriate…  ·  Admin →
                                • To allow more than 30 messages per minute maybe up to 50?

                                  Currently office365 has a messaging limit of 30 per minute. It would be idial to have this increased to maybe at least 50 per minute.

                                  64 votes
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                                    2 comments  ·  Spam & Phishing  ·  Flag idea as inappropriate…  ·  Admin →

                                    The referenced limits only apply to hosted mailboxes. These limits are in place to prevent abuse on multiple fronts (unlike some limits, this is not simply a matter of adding capacity, since spammers would also be able to take advantage of higher limits). For applications which need to send bulk email, it is not necessarily a current best practice to use an Office 365 hosted mailbox.

                                    One issue with the suggestion is that while 50 may be enough for your company’s application today, it may not be enough in the future, or for someone else — how much is enough?

                                    We will certainly periodically re-visit all limits in the service as we have consistently done, and raise those which we can raise. We are certainly considering all options including future features & offerings. However, at this time, we feel that using a bulk mailer or on-premises server for mass email…

                                  • Improve the create preservation policy wizard in the Compliance Center

                                    Adding Preservation Policies for Sharepoint and OneDrive is to time consuming. There needs to be an easier option to preserve all users drives and SharePoint Sites.

                                    The current wizard is 9 pages and you need to have the exact address of the users site to add each one. It would take months for me to add all of my users in this way.

                                    Preservation policies for Mailboxes at least let you search and select all to add them, so it would take considerably less time to complete. That would be at least a modest improvement.

                                    63 votes
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                                      6 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                    • incident

                                      Fix ATP Threat Explorer Incident Reporting

                                      We would like to use ATP Threat Explorer to mitigate phishing messages coming into our environment. The incident reporting does not build confidence in the tool. As an example I recently used it to hard delete 6 messages from our environment. The incident report did not give data for two full days. When it did, it reported status "Failed". However, looking at the report details, all six messages show hard delete status "Success", with no failures. Accurate and timely reporting of incident results will build confidence in the ATP Threat Explorer tool.

                                      63 votes
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                                        2 comments  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Audit Log Functionality for New Inbox / Forwarding Rule / Mass Failed Logins

                                        As a support provider I've seen an influx of fraudulent access cases. I would like to see an audit log option (and alert) for Inbox and Forwarding Rules as well as for Mass Failed Logins.
                                        I know that for E5 and Advanced Security Management subscribers they can create something for failed logins but with this becoming more common place I think the people would appreciate this functionality.

                                        61 votes
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                                          4 comments  ·  Auditing  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Allow users to migrate their Microsoft accounts to Office 365

                                          When a firm establishes an Office 365 tenant, they should have the option to allow users to migrate their existing Microsoft Account identities to the company account. This should migrate their existing OneDrive and other consumer data to the corporate account as well as "merge" the identities so access given to other Office 365 tenants' SharePoint and other sites transfers over. Users could also opt not to migrate, in which case they should be required to "vacate" the company domain and migrate to an outlook.com or other consumer branded domain, much like the old Lync/OCS federation process that took place…

                                          60 votes
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                                            1 comment  ·  Advanced Security Management  ·  Flag idea as inappropriate…  ·  Admin →
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