ability to delete emails in the quarantined queue that were reviewed and are irrelevant . this will make it easier to check the queue over time instead of waiting for the messages to expire.476 votes
Thank you for the feedback. Although we don’t have a timeframe in mind to share yet, this is something we would like to prioritize.
Junkmail filtering has been a constant pain point for me with O365 business and Outlook. The spam filters have an awfully high number of false positives, and only rarely capture real spam (I don't get much on these accounts). Most of the mail that gets filtered is from the same set of senders even though I constantly tell Outlook that these messages are not Junk. O365 needs to leverage this data to improve filtering reliability.85 votes
The Junk Email Reporting Add-in is our current solution for Outlook users. You can get the download for it, and learn more here:
We do absolutely triage these submissions and use them to improve EOP.
If you aren’t using Outlook, simply create a new mail to junk [AT] office365.microsoft.com and attach the entire message, including headers (see https://technet.microsoft.com/library/jj723151(v=exchg.150).aspx). We are looking at better reporting options for Mac and mobile users. What might be helpful here is commenting with which applications you use most.
Administrators can also now go to http://aka.ms/FixSpam and troubleshoot their users’ most persistent spam issues.
If you continue having difficulties, we recommend a support ticket to investigate current samples. It is frequently the case that a simple configuration issue is to blame — and support can help you figure this out.
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