allow quarantined emails to be deleted from the quarantine list for clarity
ability to delete emails in the quarantined queue that were reviewed and are irrelevant . this will make it easier to check the queue over time instead of waiting for the messages to expire.
Thank you for the feedback. Although we don’t have a timeframe in mind to share yet, this is something we would like to prioritize.
Dan Coan commented
Being able to delete, or prevent a user from releasing an e-mail, is a must have for admins. Malicious messages are quarantined but if the user can release it and fall for the phishing attach then it puts the company at risk.
Daniel Gatley commented
This facility would also be highly beneficial in the end user notifications.
Agree this is needed. Data should also be useful to protection team to validate that a message suspected of being spam is actually seen as spam by the tenant administrator or end user. Hopefully reduce what ends up in quarantine, that which is seen as junk by very large numbers of reports.
Admin's need this ability like, yesterday! We are seeing phishing attacks land in the quarantine left and right, but once they are there, there is nothing we can do about it.
We know there are bad messages in the quarantine.
We know that a certain percentages of users will be taken by the scam, just the same, and release the message from the quarantine.
We know that a certain percentages of those users, how released the phishing message from quarantine, will then fall for the phish.
Alas, this happens all too often.
As admins, we are currently powerless to help. We really need a way to purge known bad messages from the quarantine.
This absolutely is a necessity. We have an issue today that was luckily contained in quarantine, but not being able to delete it as an admin leaves us vulnerable to users releasing to their inbox.
[Deleted User] commented
I agree that deletion should be allowed...sometimes a message that gets quarantined for the masses should not be allowed to be released or should be removed from a user's ability to release it
I agree with this: Instead, it would be better if there were a status indicator showing that an email was released, reported as false positive, or whatever
some users release messages containing ransomware from quarantine and get infected. To prevent widespread infections a possibilty to prevent releasing these messages or delete them would be a great addition.
Michael McNally commented
I wouldn't want to see items deleted from the list. Instead, it would be better if there were a status indicator showing that an email was released, reported as false positive, or whatever. If it was possible to sort or filter on that, it would provide the same solution as deleting.
This Feature is a must
it will allow admins to identify and delete known malicious emails, especially useful when dealing with Cryptolocker type viruses.
setting up rules to delete is near impossible and tedious due to the subject variations and the sender is never the same.
Matt Smillie commented
I think this feature would be beneficial. Our company receives lots of SPAM each day as we have a lot of public facing email addresses. Its quite time consuming having to go through the list each time, releasing legitimate emails (which do not disappear from he list after being released) and ignoring actual SPAM messages - and then the next day having to find the end point form the previous day, then check which emails have already been released. I have the automatic deletion set to 10 days as some days I am unable to check the SPAM folder and do not want legitimate emails to be deleted automatically. If I could delete the contents of irrelevant SPAM within the EOL quarantine, and released messages disappeared from the list once released, it would save a lot of time and I believe be beneficial to others.