Feedback by UserVoice

How can we improve compliance or protect your users better in Office 365?

allow quarantined emails to be deleted from the quarantine list for clarity

ability to delete emails in the quarantined queue that were reviewed and are irrelevant . this will make it easier to check the queue over time instead of waiting for the messages to expire.

453 votes
Sign in
Sign in with: facebook google
Signed in as (Sign out)
You have left! (?) (thinking…)
Gaetan Barthelemy shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →


Sign in
Sign in with: facebook google
Signed in as (Sign out)
  • Dwayne Aasberg commented  ·   ·  Flag as inappropriate

    This needs to be moved up the priority list. Every week the list of 'quarantined emails' gets longer by five or ten entries. Imagine the list in a year - over a hundred entries! Re-reading and re-evaluating the same list of senders is NOT value added for Dow.

  • William Stone commented  ·   ·  Flag as inappropriate

    How is a Global Admin not a Compliance Admin?

    global [gloh-buh l]
    1. pertaining to the whole world; worldwide; universal:
    the dream of global peace.
    2. comprehensive.

  • MATTHEW THORPE commented  ·   ·  Flag as inappropriate

    there is a remove emails from quarantine and it doesnt even work if you refresh they show back up WTH give me a delete all the size of the garbage in this makes it extremely hard to find legitimate emails. ever heard of a needle in a haystack?

  • Ed Greer commented  ·   ·  Flag as inappropriate

    If not delete, then at least hide or filter out so you don't have wind up reviewing things more than once. But this really is mandatory from a user perspective, since some of us get 20-50 junk mails a day and sorting through them is tedious.

  • Anonymous commented  ·   ·  Flag as inappropriate

    If MS is concerned about admins losing access to potential sample messages from the quarantine, this could just be an archive function that hides the message from the end user's quarantine view while leaving the messages they want to see in the quarantine.

  • Michel Dumont commented  ·   ·  Flag as inappropriate

    Until recently, my customers were able to perform this action. I've opened today a case with Microsoft Support. It seems this feature has been removed and this action rely on a compliance administrator from now on.

    At some point, I can understand why this was removed, but it shouldn't have been. This should be controlled in some DLP policies, not completely removed.

  • Joey Gufreda commented  ·   ·  Flag as inappropriate

    This feature is available in every other anti-spam product I have ever used. Users need this!

  • Anonymous commented  ·   ·  Flag as inappropriate

    one of the biggest complaints in our company is the quarantine console. user can select multiple message, click delete, say ok to the confirmation dialog.....then they get a permissions error.

    Users should be able to delete email from quarantine if they like.....or at least this should be a setting at the tenant level with exceptions. Bulk delete should just work.

  • Anonymous commented  ·   ·  Flag as inappropriate

    The only current way to filter this is through PowerShell:
    Get-QuarantineMessage | where {$_.Released -match "false"}
    will show you only messages not already released.
    Then if you decide you want to release the message in PS too you can use the Release-QuarantineMessage cmd

  • Anonymous commented  ·   ·  Flag as inappropriate

    I would like to suggest the following

    once a email is reviewed and released it should be removed from the list. As we are going thru the bulk and spam folders we should be able to also have a button to push to add those messages we see repeat, and block them in one click. Please take care of this, this would make this tool so much better.

  • Drew Lanclos commented  ·   ·  Flag as inappropriate

    This is actually now available in the Security & Compliance Center, just not Exchange Admin Console. Unfortunately S&C doesn't readily show you where emails have been released to recipients, whereas EAC does, so it's not perfect, but it's better than it was.

  • Chad commented  ·   ·  Flag as inappropriate

    We just switched from another vendor, who offers this ability for the end user. This is not an arbitrary request, once you have used it becomes essential.

  • Richard commented  ·   ·  Flag as inappropriate

    It is very difficult to maintain the list of quarantined emails, we have a group of staff monitoring this list and have to visit each email in turn to make sure its been release or not. Other systems we have used remove the email once removed from quarantine.... please make the change.

  • pauld commented  ·   ·  Flag as inappropriate

    Administrators can now delete messages from the hosted quarantine with PowerShell. See Get-QuarantinedMessage and Delete-QuarantinedMessage. Update status of request?

  • Trevor commented  ·   ·  Flag as inappropriate

    This feature is absolutely NECESSARY for security reasons. We have had large phishing campaigns where the emails were properly quarantined, but we have NO WAY to prevent users from releasing the malicious e-mails and clicking on them. We are only able to delete messages that have already arrived in users' mailboxes. There is nothing we can do for known-malicious quarantined e-mails.

  • Aaron Pieper commented  ·   ·  Flag as inappropriate

    We've been getting hit by spammers weekly during our migration to O365 from Notes. This would be such a great thing to have so users are not sending themselves a bogus quarantine notification from a real quarantine notification. If I could just select them all and DELETE, it would save us so much time during outbreaks.

  • jhghg2 commented  ·   ·  Flag as inappropriate

    Couldn't agree more, if an email is convincing enough (there's plenty that are) users will release them from the quarantine and start clicking on malicious links. Admins at least should be able to remove these type of emails from the quarantine to prevent users releasing them.

← Previous 1

Feedback and Knowledge Base