Government IT shops are an entirely different beast than from your typical commercial customer.

An IT shop can range in size from 2-3 staff for a small city or 100s or 1,000s for a large city/county/state. Regardless of size in terms of staff or budget, ALL of us have an identical regulatory responsibility.

Protecting critical infrastructure and services our citizens depend on isn't an optional activity. Why are the necessary tools contained in the EMS licensing suites not made available to Government entities free of charge? These are critical tools which must be utilized in order to best protect the interests of our citizens regardless of population size or budget considerations.

I ask that Microsoft understand that Government tenants in Azure must have these tools as a matter of course and not as an optional add-on.

I'll leave you with this:

After the fiasco with the 737 MAX, Boeing will now include ALL safety features as standard with each new aircraft they deliver.

What kind of disaster will it take for Microsoft to similarly realize that the EMS licenses/tools are also just as necessary and fundamental? We (your Government) protect critical infrastructure, provide public safety services, and in some cases utilities. This isn't a choice in our opinion.

Thank you.