report message additional mailbox
The Report Message add in is great, but there is a limitation around not supporting additional mailboxes (shared\functional). Would be great if this add-in could support additional mailboxes as well as the primary mailbox.
it would be great if this add-on also worked on shared-mailboxes
Before being directed to this page I had a support case opened. This was the reply:
I can confirm that the Report Message add-in is not working from the Outlook client if a delegate is trying to report a message from the manager's mailbox. If the manager's mailbox is added through automapping, the add-in is not even available and when the manager's account is added as a separate account, the Report Message is available, but it returns an error.
The only way I could make the Report Message add-in working was to add the manager's mailbox as additional account and to use the manager's credentials when prompted for authentication.
Bryan Nelson commented
Supporting this suggestion. Microsoft should understand a business organisational structure, - all shared mailboxes are subject to greater impact for phishing as it is obvious based on the typical name. For example "accounts", "hr" etc.