Email notification of Quarantined Emails for Admins
In addition to the below feature, quarantine should have an email notification for Admins (option or to be enabled) so that they can review and can release or delete accordingly via a link that is included in the email. Cannot rely on end user to release...
Share: Updated feature: Email quarantine capabilities
Difficult to believe this isn't already an option. Our email is all filtered by Mimecast and it's only the occasional overly aggressive Office 365 phishing filter on things that aren't phishing attacks that get quarantined. Having the users in our sales department chase users for payments when the payments have already been made and remittances submitted (but ended up in quarantine) isn't a good look.
It's only when they chase the customer that they realise the inbound message was quarantined and we look. I don't want to have to spend my time going "Is there something quarantined yet, Is there something quarantined yet, Is there something quarantined yet, Is there something quarantined yet" that gets old fast.
David Weir commented
We get phishing emails all the time that appear to come from MS quarantine so that isnt an option for end users.
Simply forwarding the quarantine emails poses HR problems as emails are private.
Our 3rd party Barracuda filter does a great job as primary filter only a couple get through here and there, but checking in multiple places for an undelivered email adds to the complexity of an already overburdened IT department.
Another +1 for this. I have some clients that are requesting this feature as well.
James Keeling commented
We absolutely need this!
We have to check our quarantined emails 4-5 times a just in case our ceo has one waiting. Massive waste of time and such an easy option to add. We need the ability to be notified of quarantined emails. More specifically, it would be nice to have notifications for emails to\from a specific sender.
Agreed with the request. Such notification should be available.
A very useful function we are waiting for!
Moeen Mia commented
Please add this, we have 20+ clients who have migrated to O365 and are dealing with quarantine emails not being attended to because of this feature not being available.
Alex Asaturyan commented
+1 for this much needed feature.