Allow Partners to access the Security and Compliance Center
Please grant Partners the ability to access the Security and Compliance Center through the Partner Admin portal.
We are working on adding this to the Partner Portal. In the meantime, the partner can access it by appending the customer’s domain to the URL, e.g., https://protection.office.com/contoso.com.
Steve Sirag commented
I'm not sure how your software passes an audit with this kind of failure. It basically requires that we set up an insecure account shared among all technicians in order to manage the most highly security sensitive settings for our customers.
Makes no sense. Fire your auditors.
This is causing major issues for your CSP partners, we need access to our customer compliance and security scores (i haven't checked but i assume the productivity score will have the same issue). Please give this some priority or provide a work around in the short time.
How is this still a thing? We have to enable MFA on all our accounts, however we cant enable it on the Global admin as we have a team of engineers, so when we need to do anything out of scope of the normal password resets/new user we have to make the tenent less secure by logging in with a non-MFA account to do admin work. You cant even convert a bloody mailbox to shared as delegated admin!! 365 team need to get this sorted!
Working on it... since Jul 2019. Please work faster on it ;-) Workaround does not work!
Davide Bertarelli commented
I can't believe it's not working yet... Microsoft!?!?!?
Adam Lim commented
The workaround does not work, and this problem still exist since 2018....
I knew this had a UserVoice, but I didn't think there would have been no update for over a year on this.
The whole point of partner centre is to allow management of multiple tenants with a single login, I can't believe that they are removing this functionality to have you login with a global admin login for each tenant.
Now they are finally migrating the last bastions of the the old Partner Centre pages across to this new portal its impacting us massively and wasting hours of productivity.
working on it sence 2019 thats over a year and 1000 votes later
seems all functionality is being moved to new pages that dont have partner access
As others have mentioned, this is very difficult as a CSP to deal with clients and assist them. Workaround does not work, and we do not want all engineers to have tenant GA access - as that completely trounces direct user auditing abilities for our firm.
Kami McLeod commented
We are contemplating removing our third party Anti Spam product and shifting all clients over to just Microsoft ATP Spam - but I do not want my techs to have to log into a clients GA account just to gain access to these features!
I'll join the unanimous chorus on this one. The biggest problem...a message is quarantined that i cannot find in the old delegated exchange interface because its been migrated to the new security and compliance center...that i cant access as a delegate...sigh, if you are going to remove access to something...maybe make sure the alternate access method is in place for delegated partners first...
Still a problem, workaround not working, cannot access security and compliance center without logging in as a direct O365 admin service account. Getting ridiculous now...
In the meantime, the partner can access it by appending the customer’s domain to the URL, e.g., https://protection.office.com/contoso.com.
The above mentioned "workaround" is NOT working. Very frustrating.
OMG what a hole. Workaround doesn't work for me either. eta please given you've been working on it for some 13 months?
Dave Webster commented
Can we get an update on this please.
I've not been able to get the work around to work this year.
Such a PITA having to swap to another admin account just to run a message trace.
How does MS handle this internally when offering support?
Leon Denny commented
I thought at first we might have to configure separate permissions in order to be able to see the Security and Compliance center. I must say I am shocked and appealed that this hasn't been implemented at all. Especially when Microsoft is actively encouraging partners to increase the Tenant security scores etc its ridiculous!
Simon Whittington commented
I really can't believe that this is still a problem after all this time. It really needs to be sorted out ASAP as it makes supporting customers very difficult and time consuming.
Tried the workaround but doesn't work for me. How do we manage and improve customer security without access to it?
We need this ASAP. As the Pandemic stretches on Cyber attacks and Phishing campaigns are becoming more prevalent. We need the ability to protect our customers without having lots of accounts in their Tennent with Global Admin privileges.
@Scott Landry, could you please advise whether I should raise a Partner Center support request - as is the case for another person below, I am unable to access the https://protection.office.com/customer1.onmicrosoft.com - I can only manage our own tenant (even though the browser address bar shows the full URL as above).
I tested by attempting to create an alert policy where a condition is that the "user is" but could only select users from our own tenant, not users from the customer's tenant.
This is something that needs to be done sooner rather than later.