Public folders in Top sender and recipients report
In the top sender and recipients report we notices the top sender is a public folder on our account.
After researching via message trace we saw a lot of HierarchySyncs between public folders. This is causing the public folder to be top sender.
It's not an actual mail that is being send but more a sync or ping.
I don't see a reason why these pings and syncs should be in the top sender report.
Matthias Borgmann commented
Same Problem here. Backup (mailstore journal Backup) is foll of these Sync Emails
I think these need to be removed from normal email message trace as it will create problem for Admins for normal message trace operation
Great idea! I also posted something similar.