Delete mail from Blocked Senders but Quarantine possible spam.
I would really like to have different mail flow behaviours for "BLOCKED SENDERS" and "POSSIBLE SPAM". Mail from a blocked sender or blocked domain to be deleted, always, and never seen again. Remaining mail that triggers possible spam detection to go to Quarantine. What we have today is that thousands of messages from blocked senders are going into quarantine which is cluttering that up and frustrating for our users. I don't want to turn on the delete of possible spam, as some genuine messages are still being quarantined and we need to see them and release them.
To be more specific, I would suggest to split the quarantine into 2 parts: first one for recent email quarantine and second part for email we don’t want to see because we blocked the sender.
Thus email will be still visible (at the end of the quarantine notification) but categorized as “unwanted per the user”
Jeremy Barnes commented
Come on, Common sense is saying that this should be blocked never to be seen again. It is really frustrating my higher C Level Management and Executive Users. I am being pushed to drop to lower O365 subscriptions and look for 3rd party solutions on this.
Bob Reddert commented
Ditto. Either allow "Block Sender" to actually block the sender, or get rid of the option altogether. Currently, it's useless.
Rod Seay commented
Agree 100%. Current system is a pain.
Agree with this and the first comment. As an end-user I am constantly getting quarantine warning emails and when I open them, I see the emails are only from senders I've blocked. As noted in the first comment, what's the point of my blocking a user if I still get warning emails full of only email from those senders? Frustrating because I always need to read them to make sure no false positives are in there, but in several years of these emails, I have only ever once seen a false positive. So I've had to waste hours reading quarantine warning emails full of spam but 99.999% is from senders I've blocked--which means the effort of blocking was also wasted. In fact it means there is no functional/meaningful difference between "blocked" and "non-blocked" email, so the Block Sender feature is worse than useless, since it makes you feel like you are doing something useful, only to find out you wasted your time. I would ask for a "block sender's domain" feature, but without a meaningful difference between "blocked" and "non-blocked" email, it's pointless to even ask.
I agree! There is no real blocking option without losing all the other unchecked spam emails also. In fact I do not see any advantage to add email to blocked senders right now. Tagging email as spam results in this email being moved to the junk folder. Then I block the sender I do not want to receive any email again from, but all following mails will only end up in the junk folder which of course I need to check on a regular basis to fish out false positives. I know that I can block senders as admin in the security settings but this is not a practical way right now. I cannot even export the blocked senders list from a user to add it as admin without powershell knowledge or create filter rules for blocked senders. Please add a blocking feature that actually will block emails. thanks.