Whitelist domains for Advanced Threat Protection
ATP needs a method for whitelisting domains because it can take a month or more for a false positive to get categorized and updated in ATP rulesets.
You need to either give us a way to whitelist domains (so we can continue sending and receiving attachments), or you need to update definitions faster. I'm guessing adding whitelisting will be easier and more reliable.
Juan Carlos Madriz commented
Urgent... Please help: The same situation is happening for us... Advanced Thread Protection started to block the links from our domain.
Our domain is marked as safe on all the other security providers we've found. Only Microsoft Advance Thread Protection is blocking it.
We talked to Office 365 support, but they say they can't help.
There has to be a way for Microsoft to fix the issue on their block domain list inside ATP (safelinks).
This situation is really hurting our business.
Can anyone help please?
Anthony Castro commented
This seems like a basic function that should be included, we spent a few weeks waiting on Microsoft to clear an attachment that kept getting mistakenly flagged.
michael berry commented
Especially when using the dynamic options.