Option to use default folder structure for eDiscovery PST Export
I recently learned that the one of the only ways to move mailboxes from one tenant to another is to use the eDiscovery PST export tool and the PST Import tool. The problem is that the eDiscovery PST export tool places the default folders inside a folder called "Primary Mailbox". When this PST is imported into the new mailbox, all folders are placed inside this "Primary Mailbox" folder rather than being merged into the default folders. We had to manually move all folders to the root of the PST before importing the PST into the new mailbox. It would have saved us a lot of manual work and time if there was a way to export just the primary mailbox and have the tool place all folders at the root of the PST file.
LCC Admin commented
This is true for any type of export. We had the same issue. A user left, we exported the mail to archive. The user came back several months later. We created a new mailbox and went to import the mail and all the mail was imported under a directory <email address> > Top of Information Store and then the typical folder structure. This never used to be a problem in the past when exporting mailboxes. This is a MAJOR issue for anyone supporting multiple clients that have users leaving a company and coming back. This was not like this in the past and is just unacceptable. I don't see how this benefits any Microsoft Office 365 client.