Provide uptime report per tenant to meet auditor demands
Currently uptime reporting for O365 is only available as a quarterly global percentage. This does not reflect the uptime of our specific tenant, so we want to have an uptime report at the level of our specific tenant.
For important business solutions on SharePoint Online, we have a requirement to be able to report the uptime of that solution, since we need to guarantee a certain level of availability. The global quarterly uptime report doesn't provide this, since it is only a high-level average.
The global uptime doesn't mean that our specific tenant had that same uptime. Depending on the region (datacenter) and some other factors the uptime can vary.
Also: the guaranteed uptime is financially backed by Microsoft. But how does that benefit customers if there is no way to retrieve the uptime numbers for your own sites?
Ya, how can we access to our tenant uptime report? We need to have the access to the details and generate the report when being requested by the auditors.
Martin Tillbrook commented
Yes, we are being asked for this exact thing at the moment so it would be really useful!